Ford Repair Questions? Ask a Mechanic for Answers ASAP
Can I have the VIN# ***** the mileage?It will help me check Fords database on this issue.
You are out of the Factory warranty by mileage. The warranty started on Sept 5, 2013. Your powertrain warranty is good for 5 years or 60,000 miles. But it may be a wiring issue between the modules, an failing module shutting the network down in the vehicle or the instrument cluster actually failed. The vehicle will need to be properly tested and have the network in the vehicle tested to make sure the modules in the truck can communicate with each other. You will need to find a repair shop that has the proper scan tool that can test the module communication network and also the modules. Your 2013 F150 has over 15 modules in it an the radio and the instrument cluster are modules also.
Without any trouble codes or testing, all I can get from Ford is what I can get below.