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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 44463
Experience:  16 years experience
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My name is nidal ajaj: after I install anew DDM car 2010

Customer Question

Customer: my name is ***** ***** : after I install anew DDM for Town car 2010
JA: Thanks. Can you give me any more details about your issue?
Customer: B2477 and C 2780 still present
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Submitted: 11 months ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 11 months ago.

Welcome, I'm Chris (aka Moose) I'm an independent contractor here at Just Answer.

B2477 means a module was installed but was not programmed to the vehicle using an IDS scan tool.

C2780 means the DDM was replaced but the tire pressure sensor trialing procedure was not performed with the special tool.

Thanks for asking your question and letting me try to help you.

You should see a rating screen if I have posted an answer, not for an info request.

Your rating is my feedback. If I don't get feedback from customers, I will not be able to continue helping customers here.

Rating me good, bad, or not rating at all does not effect the fee you have paid nor does it close the post.

Follow up/Reply as many times as needed.

Expert:  Chris (aka- Moose) replied 11 months ago.

Do you still need help on this concern?

Expert:  Chris (aka- Moose) replied 11 months ago.

I like to stay in contact with my customers that appear not pleased, still working on the concern, or have not rated yet. I assume you were not pleased with my help. I hate that you have spent money to get an answer but left not happy. Can you tell me why, or can I help more. If its more help you need just reply and we can pick up where we left off.

Thanks Chris

Customer: replied 11 months ago.
Sir i know all that you told me , but what can i do now to clear the first DTC
i told you i programed through PMI and after that relearning all tires . all tires were accepted but still tire monitor fault
why ?????
Expert:  Chris (aka- Moose) replied 11 months ago.

If 2477 keeps coming back after PMI is performed, that means the module installed was faulty.

Customer: replied 11 months ago.
do you mean it is damaged and need to change?
this is new and originally
and appear configuration completed
Expert:  Chris (aka- Moose) replied 11 months ago.

Are you sure the DDM is the one storing this code?

Customer: replied 11 months ago.
but the problem is ( tire monitor fault ) in the massege center even after training all tires and accepted
Expert:  Chris (aka- Moose) replied 11 months ago.

Did you use this tool to activate the sensors?

Activation Tool, Tire Pressure Monitor
204-363

Customer: replied 11 months ago.
i use AUTEL tools .
it is working perfect for all cars
sometime while programming coming this error code: 11 0x0(###) ###-####for programming i use VCM2
Expert:  Chris (aka- Moose) replied 11 months ago.

Those are not Ford trouble codes.

The only TPMS code you got was the 2780 and you say you have activated and trained the sensors. Its time to get a new DDM installed, this one is not working.

Customer: replied 11 months ago.
my dear i have tow VCMII ,
every one has also separate laptop.
i tried by the tow : the error code appear also ( i thought before the problem from our windows software )
this is mean the error code from the car either the DDM as you told me or the wiring or the configuration not success.
Expert:  Chris (aka- Moose) replied 11 months ago.

This error code 11 0x0(###) ###-####is not a code the DDM can store.

Customer: replied 11 months ago.
I install other DDM
but still the same DTC
and the same error
Expert:  Chris (aka- Moose) replied 11 months ago.

It has to be something wrong with the PMI software in your scan tool. It is acting as if its not uploading the DDM software correct.

Customer: replied 11 months ago.
i used tow scan tools.....

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