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Scott W.
Scott W., Ford Technician
Category: Ford
Satisfied Customers: 3288
Experience:  28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
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Our 2013 C-Max Se has had what seems to be a dead battery on

Customer Question

Our 2013 C-Max Se has had what seems to be a dead battery on 4-5 occasions in past 6 months.. Always happens overnight at home - never away. When I hook a jumper cable to it, everything immediately comes to life and all seems well. (It's like the 12V battery is not really dead, but there's a relay or switch that has all the power turned off.
Submitted: 1 year ago.
Category: Ford
Expert:  Scott W. replied 1 year ago.

Hello my name is Scott

Expert:  Scott W. replied 1 year ago.

Can I have your VIN so I can check for known concerns?

Expert:  Scott W. replied 1 year ago.

Here is a TSB from Ford for a discharged battery, it involves reprogramming several modules for this concern and checking the 12 battery using a special tester from Ford. Your car may even have a open recall on it for this concern, thats why I wanted to check with your VIN number. This should remedy your concern as we have done several with no more concerns. Any more questions just ask, thanks Scott

Customer: replied 1 year ago.
VIN # ***** 1FADP5AU1DL522030
Expert:  Scott W. replied 1 year ago.

Thank you I will check

Expert:  Scott W. replied 1 year ago.

You need to take this to a Ford dealer, you have 5 open recalls on this vehicle. You battery problem is one of the recalls also. Here is the OASIS printout.

Expert:  Scott W. replied 1 year ago.

Do you have any more questions?

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