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EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 3408
Experience:  20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
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Ford escape1913 model, Will not open with electronic key and

Customer Question

ford escape1913 model, Will not open with electronic key and will not start. please advise. Model under warranty.
Submitted: 1 year ago.
Category: Ford
Expert:  EricFromCT replied 1 year ago.

Hi. So your Escape has a push button start?

Customer: replied 1 year ago.
Expert:  EricFromCT replied 1 year ago.

Have you got into the vehicle?

Customer: replied 1 year ago.
now was able to get into the car.
Customer: replied 1 year ago.
but car wont start.
Expert:  EricFromCT replied 1 year ago.

When you push the start button does the instrument cluster light up?

Customer: replied 1 year ago.
No the cluster will not light.
Expert:  EricFromCT replied 1 year ago.

Sounds like you might have a dead battery. Can you open the hood and try jump starting the battery?

Customer: replied 1 year ago.
Will try....
Expert:  EricFromCT replied 1 year ago.

Ok. Let me know how it goes.

Expert:  EricFromCT replied 1 year ago.

Have you attempted a jump start?

Expert:  EricFromCT replied 1 year ago.

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