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HDGENE
HDGENE, Ford Senior Master/Diesel/Trans
Category: Ford
Satisfied Customers: 5045
Experience:  25 years Auto experience, Ford ,GM, Chrysler, Asian & European
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Cant get voice activation on my car phone. When I press to

Customer Question

Cant get voice activation on my car phone. When I press to call, it asks for what I want. I request a number and it doesn't recognize it.
Submitted: 1 year ago.
Category: Ford
Expert:  HDGENE replied 1 year ago.

Hello can you postthe 17 digit VIN number to get all the specs of this vehicle? Have you tried doing a sync update or master reset of the sync system?i

Customer: replied 1 year ago.
My vin number is ***** my car. I'm in my office. What specs do you need?
So far as doing a sync update or master reset - I think we covered that. We removed my phone from the system and then reinstalled using the new pin provided by the system.
Expert:  HDGENE replied 1 year ago.

Ok yes give me the vin so i can check for specific updates for the vehicle/technical service bulletins and make sure your phone is compatible with the sync system on syncmyride.com nd check to see if you phone has the latest firmware installed.

Customer: replied 1 year ago.
I have an I-phone 6. It's compatible with everything.
Expert:  HDGENE replied 1 year ago.

Ok. Shoot me the vin and check for sync updates through syncmyride.com