My name is ***** ***** I will try to assist you.
You will have to remove the panel from the inside enough to be able to reach into it and pull the rod for the door latch.
Most likely the plastic piece in the door that holds the rod in place is broken and the rod came out. It tends to happen a lot on the Escapes and the F150 4 door trucks for some reason. Not sure if the plastic pieces are just flimsy or if it's design. It seems we do more than we should be doing.
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