How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask EricFromCT Your Own Question
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 3408
Experience:  20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
Type Your Ford Question Here...
EricFromCT is online now
A new question is answered every 9 seconds

F-250 SD: the instrument cluster on my 1999 f-250SD just stopped

Customer Question

the instrument cluster on my 1999 f-250SD just stopped working. All 6 gauges are reading 0. Is this the GEM or something else. There is power at the fuse and the fuse is good
Submitted: 1 year ago.
Category: Ford
Expert:  EricFromCT replied 1 year ago.
Hi. This is not the GEM module. This is your instrument cluster that needs to be replaced. If you want to verify this, you can remove your cluster and make sure that it has power and ground to the connector.
Expert:  EricFromCT replied 1 year ago.
Let me know how you want to proceed. I can tell you which wires to check for power and ground on at the cluster if you want. Please respond to let me know. Thanks.