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A. Penland
A. Penland, Ford Senior Master Technician, ASE
Category: Ford
Satisfied Customers: 6354
Experience:  ASE Master Certified, ASE Advanced Gasoline Engine Performance
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Ford SVT Raptor: John, I have a 2012 Ford Raptor and

Customer Question

Hi John,
I have a 2012 Ford Raptor and the Sirius radio just quit all of a sudden. I am paid up on my subscription I did read about unhooking the vehicle's battery which I did and left it unhooked for 10 minutes. Hooked it back up and still nothing. The Nav works as does the AM/FM radio. The Sirius radio will not change channels etc. I did also check the sat antenna connection behind the glove box. It's hooked up just fine.
Any ideas?
Thanks,
James
Submitted: 1 year ago.
Category: Ford
Expert:  A. Penland replied 1 year ago.
What is on the display when you press the Sirius button?
Customer: replied 1 year ago.
Nothing is populating in the Sirius windows. It will not show my radio id. Appears that the unit is completely dead.
Expert:  A. Penland replied 1 year ago.
Can you give me the VIN# ***** the mileage?I want to check Fords database that we use at the dealership.
Customer: replied 1 year ago.
Sure will do in the morning. On a service call at the moment.
Expert:  A. Penland replied 1 year ago.
That will be fine. I'll be at work at the dealership tomorrow.
Customer: replied 1 year ago.

Vin# ***** *****

MILEAGE IS 50,711

Customer: replied 1 year ago.

I ALSO DID A SPEAKER WALK TEST

I GOT THE DREADED DTC U20 1496 ERROR CODE FOR THE SDARS UNIT

Customer: replied 1 year ago.

I ALSO DID A SPEAKER WALK TEST

I GOT THE DREADED DTC U20 1496 ERROR CODE FOR THE SDARS UNIT

I ALSO CHECKED ALL FUSES RELATED TO THE RADIO/NAV UNIT WHICH WERE FUSES 2,9,26,29 & 38 ALL CHECKED GOOD

Expert:  A. Penland replied 1 year ago.

Sorry I could not get back to you sooner, but Ford has issued a lot of recalls, especially a few that just started this week, and I just got home from work. I did get your replies, and it looks like you have a bad ACM (Audio Control Module) . It is mounted behind the radio button panel which is called the FCIM (Front Control Interface Module). It has the CD player and the remaining radio and Sirius controls.

The new one will have to be properly programed to the vehicle for it to work properly.