How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Edward Your Own Question

Edward
Edward, ASE Certified Technician
Category: Ford
Satisfied Customers: 2299
Experience:  ASE certified. Auto Transmission rebuilder for Ford Motor Co. from 91 to 2000
29534642
Type Your Ford Question Here...
Edward is online now
A new question is answered every 9 seconds

headlamps out on1996 explorer

Resolved Question:

my headlamps don't work. went to get gas were working when I pulled in would not come on when I restarted truck (1996 Explorer XLT) checked fuses-fine checked bulbs-fine high beams work when I pull back on lever but not when lever pushed forward

Submitted: 1 year ago.
Category: Ford
Expert:  Edward replied 1 year ago.
Hello and thanks for your question. My name is XXXXX XXXXX I will do all I can to help.

First thing to do, is check the fuses in your power distribution box out under the hood. You want to check fuse numbers 4 and 8. Also, If you have a 12 volt test light, check for voltage to the headlamp connector at the back of the headlamp assembly. I have seen 2 bulbs fail at the same time. So we definitely want to verify the bulbs are not burned out. Let me know if the fuses are good and the bulbs are good. Thanks .
Customer: replied 1 year ago.


checked fuses under hood all good(used test light) bulbs good also (replaced to make sure it was not bulbs)now what

Customer: replied 1 year ago.


checked fuses under hood all good(used test light) bulbs good also (replaced to make sure it was not bulbs)now what? could it be the lamp outage control mod. under console? how do I know for sure

Expert:  Edward replied 1 year ago.
Alright, You want to also check the fuses in the interior fuse panel Deb, There are a couple in that fuse panel as well. Also, I've seen the switch (on the steering column HI/LOW or multifunction switch) connector and wiring fail. Try this, park in front of something so you can see if the headlights come on. Leave the lights on, and rock the tilt wheel back and forth a few times, sometimes that connection at the multi-function switch doesn't make good contact. See if the come on after rocking the tilt wheel around some.

If you take the shroud off the steering column (screws in the bottom) the RED/YELLOW wire at the multifunction switch should have power to it with the light switch on. Check that and let me know.

Customer: replied 1 year ago.


rocked the tilt wheel -nothing also have already checked interior fuse panel -fuses fine.

Expert:  Edward replied 1 year ago.
Alright Deb. Let me post a wiring diagram. We need to make sure that multifunction switch is getting power in and out with the headlamp switch on first.
Expert:  Edward replied 1 year ago.
Expert:  Edward replied 1 year ago.
Do you see the diagram Deb? Notice the Power comes into the multi function switch (turn signal switch) from fuse 11 on the RED/YELLOW wire, we need to pull the plastic shroud off the column, and with a test light make sure that wire is hot, with headlamp switch on, also check 4 and 8 on interior fuse panel.
Customer: replied 1 year ago.


fuse 11 is fine also checked 4 and 8 fine how do I test wire?

Expert:  Edward replied 1 year ago.
You have a test light? Tell me if when you turn the headlamps on, fuse 4 and 8 get powered up, touch both sides of the little metal blades that stick out of the fuse.
Customer: replied 1 year ago.


no power to either fuse test light did not light on those two

Expert:  Edward replied 1 year ago.
Ok, we need to pull the screws out of the bottom of the plastic shroud around the steering column, and take off the top cover to check for power in and out of multi function switch.
Customer: replied 1 year ago.


shroud already off how do I check multi function switch

Expert:  Edward replied 1 year ago.
Do you see a RED/YELLOW wire going to the switch? Turn lights on check that wire for power with test light.
Customer: replied 1 year ago.

no power to red/yellow wire

Expert:  Edward replied 1 year ago.

Check fuse number 11 and 7 in interior fuse panel with your test light with key ON tell me if it's got power.

Customer: replied 1 year ago.


yes both have power ( 11 + 7)

Expert:  Edward replied 1 year ago.
OK, I'm going off the wiring diagram, fuse 11 powers up the headlamp switch on the BLUE/ORANGE wire. Get to the connector at the back of the headlamp switch, and check power on the BLUE/ORANGE wire, then cut the switch ON and check power to the RED/YELLOW wire, That will check power in and out of the headlamp switch.

Customer: replied 1 year ago.

any way to do that without taking the whole dash apart?

Expert:  Edward replied 1 year ago.

Yes, you have to take off the trim panel then there are some screws that hold the switch.



If you have power to fuse 11, then BLUE/ORANGE should have power at the headlamp switch connector , If it doesn't have power on that wire, repair the short from fuse 11 to the Headlamp switch.

If BLUE/ORANGE DOES have power, then check RED/YELLOW out of the switch with headlamp switch ON. If RED/YELLOW doesn't have power with the swtich on, then replace the headlamp switch. If RED/YELLOW DOES have power then switch is OK. And you have an open circuit between the Headlamp switch and Multi-function switch.

 

 

HeadlampSwitch, Ranger, Explorer

Removal and Installation

  1. Remove instrument cluster finish panel. If necessary refer to Section 01-12 forprocedure.

  1. Remove attaching screws andswitchfrom cluster finish panel.

For installation, follow removal procedure in reverse order.

HeadlampSwitch, Ranger and Explorer



graphic

Edward, ASE Certified Technician
Category: Ford
Satisfied Customers: 2299
Experience: ASE certified. Auto Transmission rebuilder for Ford Motor Co. from 91 to 2000
Edward and 13 other Ford Specialists are ready to help you
Expert:  Edward replied 1 year ago.
Here is another diagram that is a little easier to read Deb,

Notice Fuse 11 through the headlamp switch to power up the multi-function switch. That is where the problem from the fuse to the multi-function switch is, if you don't have power to RED/YELLOW at the multifunction switch with headlamp switch on.

graphic

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.