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Ford Mustang GT: have a 2007 Mustang GT, why does the gas spit

 

Customer Question

have a 2007 Mustang GT, why does the gas spit out when I try to fill it? I can only squeeze in fractions of a gallon before having to take out the nozzle, let it breathe and start again. Gas oftern spits out on to ground. So bad I fill up when I'm down only 3 gallons. Started a month ago. Have premium extended warrantee. But service manager says it's probably a spinder web. Going in for diagnostic on July 5. Does this sound familiar, plausible, or other? Please help if you can

 

Country: United States
Make: Ford
Model: Mustang GT
Year: 2007
Engine: V8

Already Tried:
tried to fill it the best I can keeping the tank topped off so as to minimize time at the pump and dangerous spilling of gas onto apron of pumps. I live on LI New York and every township does not allow customer pumping. Attendents don't want to be bothered with a problem car.

Submitted: 281 days and 23 hours ago.
Category: Ford
Value: $19
Status: CLOSED
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Expert:  rpmdiag replied 281 days and 23 hours ago.


rpmdiag :

Thanks for your question. Sorry you're having car problems. If I go off line, just leave a message and I'll be right back. DO NOT leave feedback yet. This a very common problem when the VENT valve in the EVAP system is bad and stays in the closed position. Fuel is not allowed to vent for you when filling the tank. The normal position for this valve is OPEN until the computer decides to run an EVAP leak test, then the computer controls its' opening and closing at that point. Thanks, Ron

rpmdiag :

Please note; your Deposit doesn't constitute a payment. Please be sure to rate OK SERVICE, GOOD SERVICE OR EXCELLENT SERVICE /3-5 STARS /SMILEY FACES to complete transaction or ask for more help by clicking REPLY TO EXPERT.

Positive feedback is always appreciated. Please note that if you have a subscription service you still need to rate the same as mentioned above, EXCEPT you are not charged again.

Please note the 1 to 2 faces equal (POOR AND BAD SERVICE) are a NEGATIVE rating. Before choosing one of these, please reply first so that I can further help you,

Thank you, Ron

Please note: not every answer I give you is something you were hoping to hear, even though it is true, such as; (it’s more expensive than you wanted to spend, or you will need to have a professional repair shop do the diagnostics and /or repairs due to complexity reasons).

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Expert:  rpmdiag replied 281 days and 23 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

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Expert:  rpmdiag replied 281 days and 23 hours ago.

I had to switch us to Q & A because chat stopped working. Thanks, Ron

Customer replied 281 days and 22 hours ago.

You said:


This a very common problem when the VENT valve in the EVAP system is bad and stays in the closed position The normal position for this valve is OPEN until the computer decides to run an EVAP leak test, then the computer controls its' opening and closing at that point


 


Is that problem covered by the Premium Extended Warrantee? What will it take to fix it. The dealer told me it's probably a spinder web. What should I know to get the proper remedy from Ford Dealer Service Dept.?

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Expert:  rpmdiag replied 281 days and 22 hours ago.

Extended warranties are all different, you need to ask them if this is covered for the testing and repairs. The dealer is WRONG about a spider web, that won't seal the vent valve. Please don't forget to rate me as high as you see fit and I can still assist you afterwards if you need me to also. Thanks again, Ron

Customer replied 281 days and 22 hours ago.

Ron, don't worry I won't leave without paying you. I've used this service before and am trustworthy.


 


What I need to know is where the problem probably is. You mentioned the computer controling the vent value of the EVAP system. Is the computer in the car that needs to be change, a valve, or some component. What I need is information to try to make sure the Service Manager isn't blowing me off. The Spider web guess me made during or phone conversation makes him suspect.


 


What I need is information to deal with him. I'm going to be paying for a "diagnostic". I have the Ford Premium Extended Warrantee which is standard.

Accepted Answer

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Expert:  rpmdiag replied 281 days and 22 hours ago.

The vent valve is the most common cause, and they need to test it first before replacing it, just in case there is a problem inside the fuel tank which would be VERY rare. Ron

Expert TypeDiagnostic Expert
Category: Ford
Pos. Feedback: 94.0 %
Accepts: 1375
Answered: 7/3/2012

Experience: 37 years experience

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Customer replied 281 days and 21 hours ago.

Could it be the on board computer? and what kind of documentation should I expect from their "diagnostic"?

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Expert:  rpmdiag replied 281 days and 3 hours ago.

Possible BUT unlikely to be the computer. They will give you a printout of the scan at your request. Thanks, Ron

 
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