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Hi, is the abs working now?
So, far the light has not come back on so I assume that it is working.
I have to pull up your answer. Sorry. I have not done that yet.
ok the abs should not affect the cruise control but it may have being disconected during the testing of the abs operation.
How would it get disconnected?
some times you have to disconect some components to be able to test another.
So, they have to go back in and hook it back up and it should work again?
in the process of testing the tech forgets to reconect all the conectors
The same module does not control ABS and Cruise Control?
yes they do.
Oh. okay. When I called back to dealership, they said that the repairs were unrelated.
Not trying to be a difficult customer but I don't want to feel stupid when I talk to them tomorrow.
So, they have to reconnect cruise control to the module and separately reconnect the ABS to the module?
the problem is unrelated they are right but in the process of diagnosing the module had to be disconected and is posible they left it disconected.
they have to make sure it is conected.
Okay. Good enough. At least, I feel like I can hold a semi-intelligent conversation. Glad I found this service.
you have to get serious with them and tell them the cruise control was working before they fix the abs system.
I have told them in writing today when I dropped car off and called them within 10 minutes of leaving dealership and have the names of the two guys I spoke with.
Also, I e-mailed owner of the dealership last night.
They did a full tune up too and check engine light came on today. So, they have a lot to correct to make me a satisfied customer.
there you go, that is enough to know they done somenthing wrong.
if the engine light when on this may be related to the cruise control.
But, yesterday, they tried to baffle me with their BS. And I wanted to feel more intelligent talking to them tomorrow.
I was blunt in my written correspondence and questioned the quality of work done. Told them I wanted to speak with them first thing about plan for correcting problems. Especially since the cruise control was working when I brought it in.
if you stay strung with them they will have no choise but to fix what they have done.
With a little more confidence, I will be fine. Not going to give up until I am satisfied that all problems are fixed.
Thanks for letting me know I am not crazy or just hysterical female. That is how guy on the phone tried to make me feel yesterday afternoon.
"it's okay miss . . . just drive it and see how it goes."
yes there is no reason why the engine light is on after work was done by them , this should have been corrected before the car was return to you.
Good deal. Have a blessed Sunday!!!
this car should have been road tested by them before rileasing it to you.
They "claim" they road tested it. No way. Dealership is on theXXXXXwhere speed limit is 60MPH. It took me 2 miles to know cruise control was not working.
dont worry stay strung and let them know they have to fix it for you or you will report them to motor vehicles.
thats somenthing they dont want to here.
Exactly. I am going to click "accept" and I really appreciate your time. Gave me some peace of mind. I am on my own to do these things.