Login|Contact Us
Question and Answer

Ford

Ask a Ford Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

2001 ford windstar: gauges..whats..getting 18 volts at the terminals.

 
Chuck's Avatar
  • Answered by:Chuck
  • ASE Certified Technician
  • Positive Feedback: 100.0 %
  • Accepted Answers: 1684
Verified Expert
in Ford

Recent Feedback

Positive
I was very pleased with Chuck knowledge about my car. Thanks for your patience,...
Positive
Thank you for the help, greatly appreciated.
Positive
info very helpful, don't know how I missed giving you the feed back,sorry
Positive
Coulnd be happier! THANKS
Positive
Chuck provided me with the information I needed to solve the problem, what more...
Positive
Quick response.
Positive
My problem isn't fixed yet but he gave me alot to look into. So I'll be chaseing...
Positive
Dead on. I replaced the fuse he identified (based on wiring diagrams) and my...
Positive
I went to splice it at the door and this is were it broke (under the water boot...
Positive
They had all the right information everything went very well

Customer Question

2001 ford windstar, I posted a question with no responses(gauges crazy, lights on) but I just figured out whats going on with it. I am getting 18 volts at the terminals. battery started to boil. I bought a new battery, and new alternator(voltage regulator built into it) and still have the same problem, 18 volts I assumed the new alt was bad. I had it tested and it was good(14 volts) what can be causing 18 volts?

 

Country: United States
Make: Ford
Model: windstar
Year: 2001
Engine: 3.8

Already Tried:
cleaned posts

Submitted: 441 days and 14 hours ago.
Category: Ford
Value: $18
Status: CLOSED
Picture
Expert:  Chris (aka- Moose) replied441 days and 12 hours ago.

Hello, I'm Chris.
I will do my best to answer your question fast and accurate using the info you have provided. Thanks for visiting Just Answer.

 

Kind of confused, if you tested at your battery terminals and got 18 volts but tested at the alternator and got 14 volts, how is that possible. Was the alternator not tested while hooked up on the vehicle and running?

 

Customer replied441 days and 12 hours ago.

I took the alternator off and bought it to the auto store to test I believe the computer controls what the alternator puts out. so can it be a bad wire?

Picture
Expert:  Chris (aka- Moose) replied441 days and 12 hours ago.

Normally this is not the result of a wire. More often its a faulty PCM or a poor quality alternator on the vehicle that cant be correct tested off the vehicle when its on a vehicle thats computer controlled but off the vehicle manually tested without a computer.

 

You should start with the test and diagram below to find the fault.

http://www.mediafire.com/?qm4oyp9181xd7o4

http://www.mediafire.com/?c5ds7yb8s3csaf8

 

 

Thanks for coming to Just Answer to get a answer to your question. Here at Just Answer the word ACCEPT is used often and to accomplish different things. Accept means your happy with the answer, got an answer that was helpful, the expert solved your concern or got you headed in the right direction. Pressing accept also means you pay the expert, but it does not mean the post is closed, you can always reply on this post. When you sign up on Just Answer, you place a deposit, with your money, and you put that in your Just Answer account. When you press accept the website gets a portion of that and so does the expert.

 

I work here part time to help pay my bills. I spend a good amount of my time on this computer using information sites that I pay for to make sure I get you the best answer at a much cheaper bill than if you went to your local dealer. Average hourly charges at a dealer service department are 98$ an hour.

 

If you do like my answer and plan to accept, please do so by pressing the accept button, or reply and say I accept. If you plan to accept but just later, please reply and let me know. If you plan not to accept for any reason, please reply and let me know why. At least then I can better word my answer or add more details if that's whats needed. If its not then please continue to reply so I can learn why, so I can better assist the next customer. If you fail to press accept and just log off, don't think your deposit is going to pay the expert, or your money will be refunded if you don't press accept. You were still charged, and the money is still in your account, and your the only one whom can pay the expert by pressing accept. The website has a 100% satisfaction guarantee, I do as well, I want to make sure and go above and beyond your expectations.

 

 

I am Glad you allowed me the chance to help you, I hope I saved you some money. I appreciate the funds from pressing accept, it will help my family out.

 

 

Chris

 

Customer replied440 days and 21 hours ago.

I checked the procedure out ok Do you know where the center wire of the 3 goes from the voltage regulator? Would the abs pump module be causing this? I know if I unplug the harness from the voltage regulator and run the van, the voltage stays below 14 volts, good.

Picture
Expert:  Chris (aka- Moose) replied440 days and 20 hours ago.

The ABS should have no effect on this circuit.

 

VT wire to the PCM

RD/PK wire to the PCM

OG/LB wire to the fuse 13 under the hood

Customer replied440 days and 19 hours ago.

I decided to go to autozone to try a different alternator. It is a bosch cost 200 I put it in and now, instead of 18 volts, I am getting 16 The gauges seem fine I believe 16 is too high, is it? Also, they said about a volt was coming into the battery when the key was off They said I should check to see if I have an open relay. How would I check them? I have an ohm meter, but what would should the readings be?

Picture
Expert:  Chris (aka- Moose) replied440 days and 17 hours ago.

16 is to high, it needs to be 13-15 volts. There are no relays on this circuit. Many of the Ford tests are going to come up incorrect since a non Ford part is being used. Since you got a volt difference from one aftermarket brand to the next this pretty much tells you its not the vehicle but the quality of the alternators. You should start by putting a motorcraft brand alternator on.

Customer replied440 days and 16 hours ago.

This is driving me crazy. I took off the cables, looked at the relays(before reading your reply) I put it back together, started it, got 14 volts, figured resetting computer must of did it, then all of a sudden, it jumped to 16, then 17.5 volts. I remove the cables again, now its back at 16.5.

Picture
Expert:  Chris (aka- Moose) replied440 days and 15 hours ago.

Did you complete all the tests I supplied?

Did you install a motorcraft alternator like I mentioned you needed?

 

If you did both of these and your still overcharging then you have verified the computer is at fault and you need to install a new PCM.

Customer replied440 days and 15 hours ago.

Relist: Inaccurate answer.
easy way out is to say its the computer, it can't be, because at times I get 14 volt normal reading. Somethng is causing the higher voltage like an open relay or something

Picture
Expert:  Chris (aka- Moose) replied440 days and 15 hours ago.

Since you no longer want to work with me and keep wanting to believe Auto Zone (a parts distributor) that there is a relay in this circuit when I (a Ford tech) have provided the Ford wire diagram to prove there is not as well as stated it . I will opt out allowing all other techs to help you from here on out. Good luck and have a great weekend

 

PS: I doubt there will be many others willing to give up there time like I have, since you have not paid 3 previous experts and this post will make 4 now.

 

Chris (aka- Moose)40971.9290749653

Picture
Expert:  Chuck replied440 days and 14 hours ago.

This vehicle is equipped with a powertrain control module (PCM)-controlled "smart charge" charging system. The PCM-controlled charging system is a system whereby the PCM determines the optimal voltage setpoint for the charging system and communicates this information to the voltage regulator. The PCM-controlled charging system is unique in that it has two uni-directional communication lines between the PCM and the generator/regulator. Both of these communication lines are pulse-width modulated. The GEN COM line communicates the desired setpoint from the PCM to the voltage regulator and the GEN MON line communicates the alternator load condition to the PCM. The third pin on the voltage regulator, the A circuit pin, is a dedicated battery voltage sense line.

 

Now to test this to determine where the problem is hook up your voltmeter to the battery then start engine and run at 1500 rpm for about 15 seconds to initialize the alternator,then disconnect the 3 wire connector on the alternator and take a voltage reading with engine still running. It should read 13.5V plus or minus a couple of tenths. If you are reading 14V or more or 13V or less you have a bad alternator (most aftermarket alternators do not work well with this system,esp Delco).

 

If the voltage reading is ok then your problem is either wiring or PCM. I would recommend load testing the wires by taking a headlight bulb and disconnecting the PCM and the 3 wire connector then hooking the light bulb between battery positive and the connector wire then grounding the wire at the other end(PCM connector) the bulb should light good and bright as soon as you ground the wire.

Customer replied439 days and 19 hours ago.

I checked the voltage with the 3 wire clip off. It was 13.4 I decided to leve the neg cable off all night, I had done this before with no good reult, this time. I started it up, read 14.3 Perfect I took it for a ride, about 3 miles, everything good, I pulled over, checked voltage, 14.3, fixed? NO I drove 1/4 mile, put my left blinker on, and gauges and lights went crazy, checked voltage, close to 18 again.

Accepted Answer

Picture
Expert:  Chuck replied439 days and 16 hours ago.

Ok your next step is to check the wiring from the 3 wire connector to the PCM. You will need something that will load the circuit down like a headlight bulb or a turn signal bulb and 3 jumper wires.

Disconnect the PCM and the 3 wire connector then take one jumper wire and hook it to the battery positive and then to one side of the bulb,then take another jumper wire and hook it to the other side of the bulb and then to the violet wire,then go to the PCM connector and find pin 20 and hook your 3rd jumper wire to this and then ground the other end of your jumper wire and the bulb should light good and bright. Then do a wiggle test on the violet wire and see if it effects it any. Then repeat this test with the red/pink wire and pin 45 of the PCM.

If both of these wires check good and you have 12V on the orange/light blue wire which is feed by 10amp fuse 13 in the under hood fuse panel then your problem is in the PCM.

Expert TypeASE Certified Technician
Category: Ford
Pos. Feedback: 100.0 %
Accepts: 1684
Answered: 3/4/2012

Experience: 33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance

Ask this Expert a Question >
Customer replied439 days and 15 hours ago.

I just got to your reply, I worked on it and just started to wiggle wires around and see if the voltage changes. I got to the square wire harness on top of the transmission that has a bolt holding it together. I wiggled it and the voltage changed. I took it apart and cleaned it with electrical spray, then tightened it up real good. Looks like that was it. I just drove it the same place as before and it seems good, I have to drive it more to know for sure, prob not to tuesday, my battery light is on but probably has to do a cycle to reset, I will let u know soon.

Customer replied432 days and 14 hours ago.

it ended up being the wire that should of had 12 volts, i checked it once, it was good, then again, it was only 9. i eventually traced it to the square wire connector harness, the wire pulled out of it with no effort, i spliced it, solved. Thank you

Picture
Expert:  Chuck replied432 days and 12 hours ago.

Glad to here you found the problem! Good Job!

 
Tweet

8 Ford Mechanics are Online Right Now

Ask Your Question Now
Ford Questions Date Submitted
focus: 2000 ford focus, replaced alternater and battery, battery 5/16/2013
ford ranger: I have a ford ranger 3L automatic thans. 2wh drive 5/16/2013
Explorer: Quick question on a 95 Ford Explorer 4.0 liter V 5/16/2013
98 ford contour i want to replace the seal on a cd4e transmission 5/16/2013
ford windstar van: have a 2005 ford windstar van. coolant is 5/16/2013
Ford Ranger: 1990 Ford ranger 2.3.Pickup died going down road.Fuel 5/16/2013
C1144, C1236, C1185, C1198, C1254, C1246, C1250, C1242, C1214, 5/16/2013
Ford econoline(NNN) NNN-NNNNJamboree Searcher: I have a 1990 Ford 5/16/2013
I have a 2004 Ford Explorer V6 My door ajar light will not 5/16/2013
windstar: I have 2002 ford windstar changed mas airflow sensor 5/16/2013
RSS
Next 10 >
Ask A Ford Mechanic
Type Your Ford Question Here...
characters left:

Top Ford Experts

See More Ford Mechanics

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Ford Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
156 Ford Mechanics are Online Now
Type Your Ford Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan