Ford Repair Questions? Ask a Mechanic for Answers ASAP
I took the car to the dealership and they found that there was a fuse behind the radio unit that had blown and that was the cause of the radio/clock unit not working. When the fuse was replaced, the radio/clock then worked.
I have no idea why this solution is nowhere to be found in any owners manual or on internet sites, but please pass this one on to anyone else.
Very best !