How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve S Your Own Question

Steve S
Steve S, Ford Technician
Category: Ford
Satisfied Customers: 1866
Experience:  10 years in Ford Dealership, Certified in: Auto Trans, Diesel Engines, Climate Control, Electrical D
9447945
Type Your Ford Question Here...
Steve S is online now
A new question is answered every 9 seconds

2005 Ford Taurus: intermittent problem starting up..charging system

Resolved Question:

I have a 2005 Ford Taurus that has an intermittent problem starting up. I took it into a Ford shop 4 days ago and they ran several test on the starter, the charging system, and battery. These tests did not indicate any problems, and they trouble recreating the problem in the shop. At my insistence, they replaced the battery since it was easy to do and given that the battery was nearing the end of its life. After replacing the battery, the car was fine for about 4 days. The temperature dropped to the 30 degree range, and then it snowed. Then the original problem wrt starting up started to happen again. Should I just go ahead and have the starter replaced, or should I let the Ford mechanics go through their testing/analysis process again ?
Submitted: 2 years ago.
Category: Ford
Expert:  Steve S replied 2 years ago.
Hi there one question first.....does the car crank over and not start or does the car not even crank when this happens.....how do you get the car started when this happens?
Customer: replied 2 years ago.
There have been times when it would not crank (and thus not start), and there have been times when it would crank, but crank with difficulty. It sounded "sick" or "ill" even though it would try to crank, which is what it did this morning. The way I got it started was with a jump box, but even then it took a few times and some "ill-sounding" cranking before it started. Yesterday, it would not even crank. By the time I came back with a charged jump box (about 3 hours later), it started without any help.
Expert:  Steve S replied 2 years ago.
There is a bulletin from Ford for your exact concern.....if this is a 4 valve engine then you have to get the Powertrain control module reprogrammed. This is a common concern and Ford has came out with a reprogrammed to resolve it. Thank you steve
Customer: replied 2 years ago.
How do I know if I have a 4 valve engine ?
Expert:  Steve S replied 2 years ago.
If you send me your vin number I can tell you. Thanks Steve
Customer: replied 2 years ago.
My VIN is 1FAFP53285A187298

Are you referring to Service Bulletin ID: 10022203 from Wednesday 12/6/2006 ?

http://www.fordforumsonline.com/bulletins/2005/taurus/10022203/
Expert:  Steve S replied 2 years ago.
Yes your vehicle is affected by this recalibration. I think I would start there before replacing the starter. Thanks Steve
Steve S, Ford Technician
Category: Ford
Satisfied Customers: 1866
Experience: 10 years in Ford Dealership, Certified in: Auto Trans, Diesel Engines, Climate Control, Electrical D
Steve S and 6 other Ford Specialists are ready to help you
Customer: replied 2 years ago.
Thanks you. Should not the dealership I took it to known about this bulletin ? Is it the customer's responsibility to be aware of all service bulletins for his model ? If so, what is the official channel Ford uses to make this info available to customers ?
Expert:  Steve S replied 2 years ago.
The dealership should always run all bulletins on a model when dealing with a concern like yours if they are doing their job properly. It is not the customers responsibility at all but I would bring the bulletin to their attention. Thank you and good luck. Please if you need anything more please ask before accepting. Thank you again Steve
Customer: replied 2 years ago.
Thank you. Clearly they did NOT "run all bulletins" on my model, and yet charged for looking at the car. According to what you say just above, they therefore did NOT do their jobs properly. I am less concerned with getting my money back, and far more concerned that I need to be pro-active about staying on top of whatever bulletins pertain to my vehicle. If Ford does not have an official channel for customers to receive this kind of information, then they need one, and perhaps need to be made aware that they need one. To whom can I address these concerns ? At this point I am firmly convinced that I cannot rely on the dealership to keep abreast of this kind of information, even if Ford thinks it is part of their job. You just saved me about $500, and I am very pleased with your help. I just wish you work in my region of the US ! Caveat emptor.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.