Login|Contact Us
Question and Answer

Ford

Ask a Ford Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

2007 Ford: FWD..50K, I noticed hard shifting going from 1..faulty

 

Customer Question

Hi, I have a 2007 Ford Edge FWD, 68000 miles. At 50K, I noticed hard shifting going from 1-2 gear. It was diagnosed as a faulty controller and replaced. Now it's happening again; I was told we need another controller ($1600+) to get rid of the problem. (A valve is sticking in the controller.) I am aware of the TSB on sensors and this apparently isn't part of the problem. I was also told that the car is safe to drive and this will NOT damage the transmission. Is this correct? Do I pony up the money and have the same problem in another 15K miles? Or do I drive it, hope it gets better, and ruin my transmission? THANKS!!!  Also noteworthy: this problem immediately occurred the second time after replacing the battery.  The techs tried reprogramming tranny, didn't help.

 

Country: United States
Make: Ford
Model: Edge SEL
Year: 2007
Engine: V6

Already Tried:
Seeing the original dealer twice, had the problem fixed once under warranty, now dealing with it out of warranty.

Submitted: 499 days and 15 hours ago.
Category: Ford
Value: $37
Status: CLOSED

Accepted Answer

Picture
Expert:  Daniel replied 499 days and 15 hours ago.


Daniel :

Welcome to Just Answer. We are working on a fast accurate answer Based on the info you have provided. Your time and my time are both Very important.

Daniel :

Hi I'm Daniel

Customer :

Hi Daniel, I'm Leslie. Thanks for your help. Need any additional info?

Daniel :

I have a tsb that deals with a recalibration

Daniel :

I believe this will help

Daniel :

I am bringing to yu now

Daniel :

you

Daniel :

TSB 08-26-8

01/05/09
HARSH DRIVELINE CLUNK / LOW SPEED BELOW 10
MPH (16 KM/H) ON TIP-IN OR VEHICLE ROLLS ON
INCLINE WHILE STOPPED WITHOUT BRAKE
APPLIED-IN DRIVE OR REVERSE

FORD:
2007 Edge

LINCOLN:
2007 MKX

This article supersedes TSB 08-25-2 to update the calibration information.
ISSUE
Some 2007 Edge and MKX vehicles may exhibit a harsh driveline clunk at low speed, below 10 MPH (16 Km/h) during stop and go driving on tip in while touching the accelerator pedal (could be perceived as a harsh 1-2 upshift or 2-1 downshift) may be due to a Powertrain Control Module (PCM) calibration. There is a new calibration that will improve the low speed stop and go driving feel.

ACTION
Reprogram the PCM to the latest calibration using IDS release 57.14 and higher or 58.5 and higher.

This new calibration is not included in the VCM 2008.9 DVD. Calibration files may also be obtained at the website.
NOTE AUTHORIZATION DECAL NOT REQUIRED.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT : Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

Daniel :

now dont listen to them if you have issue shifting it cvan cause clutch wear and damage

Daniel :

So get it checked out right away.

Customer :

I was told the techs tried recalibrating and did a system upgrade, especially since the battery was just replaced. It isn't as violent when shifting, but still a noticeable jump. My main concern is will I harm it by not fixing the problem?

Daniel :

Yes it can harm it

Daniel :

make sure calibration was done right.

Customer :

OK thanks. That was my next question; I am going to get a second opinion at another dealership for that reason. Is there any reason to expect Ford to pay for this since it was fixed once under warranty?

Daniel :

Yes if condition isnt fixed yet then they need to right it. if not call the 800 number for ford customer service they have to give it to you

Customer :

thanks so much!

Expert TypeFord Technician
Category: Ford
Pos. Feedback: 99.5 %
Accepts: 1198
Answered: 12/30/2011

Experience: Ford Technician

Ask this Expert a Question >
 
Tweet

12 Ford Mechanics are Online Right Now

Ask Your Question Now
Ford Questions Date Submitted
Ford: I want to change the transmission fluid on my 2007 Ford 5/9/2013
Ford F-250: How can I be sure the truck I am working on has 5/9/2013
Explorer: Car specs: 1997 Ford Explorer, XLT, 4.0 V6 SOHC, 5/9/2013
f 250 superduty 6.0 diesel: i have a 2003 ford f250 super duty 5/9/2013
ford escape AT 4x2: i have a problem with the power steering 5/9/2013
ford 2004 5.4 expedition: I have a 2004 Ford expedition with 5/9/2013
E150: 97 ford E150 . I have 2 Codes that keep popping up one 5/9/2013
the engine light stays on on my ford ranger 20063l 2wd. I have 5/9/2013
ford excursion: 2000 ford excursion,gas guage always reads 5/9/2013
Fusion: I disconnected the battery to my 2006 Ford Fusion to 5/8/2013
RSS
Next 10 >
Ask A Ford Mechanic
Type Your Ford Question Here...
characters left:

Top Ford Experts

See More Ford Mechanics

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Ford Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
184 Ford Mechanics are Online Now
Type Your Ford Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan