How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask SuperBob Your Own Question

SuperBob
SuperBob, Ford Senior Master, Mazda Senior
Category: Ford
Satisfied Customers: 2599
Experience:  18 years Ford, Lincoln, Mercury, Mazda Dealer ASE master, diesel certified. Specialize electrical
17143921
Type Your Ford Question Here...
SuperBob is online now
A new question is answered every 9 seconds

Ford F150 Lariat My 2004 f150 will not start, will not turn

Resolved Question:

My 2004 f150 will not start, will not turn over. Dash lights come on some times but not all the time. Hear clicking noise coming from the fuse box. Any Ideas
Submitted: 3 years ago.
Category: Ford
Expert:  SuperBob replied 3 years ago.
Usually a clicking noise is an indication that a component has an inadequate ground, and that can be caused by a loose ground connection or even a bad cell in a battery, have you attempted a jump start at this point?
Customer: replied 3 years ago.
The clicking noise is coming from the fuse box. I have not tried to jump it but I tested the batt. and it has 13.5 volts. I cleaned all the batt conections.
Expert:  SuperBob replied 3 years ago.

batteries should never have any more than 12.6 volts unless the engine is running! If a battery has a bad cell, it could show good when there is no load on it, but once a large load is placed on it, it can cause a bad cell to short out internally, I would advise that you attempt a jump start, (PLEASE WEAR SAFETY GLASSES AND STAND AT A DISTANCE) as a battery with a shorted cell can explode, I have seen it happen! if the vehicle does start with a jump, replace the battery and retest!

SuperBob, Ford Senior Master, Mazda Senior
Category: Ford
Satisfied Customers: 2599
Experience: 18 years Ford, Lincoln, Mercury, Mazda Dealer ASE master, diesel certified. Specialize electrical
SuperBob and other Ford Specialists are ready to help you
Customer: replied 3 years ago.

I have tried to jump it and bought a new Batt. Still just clicks and all the dash lights go out.

Batt only had 12.5 volts, I just typed it wrong. It has a (I think) after market anti theft device. It is a little fob like the one for the doors and it has to be next to the key or push the button on it to let it start. I have changed the battery in that fob. I can not find any name on it (inside or out) to contact the company. I had it at the dealer previously and they had never seen this before. They also could not find anything on the truck that would relate to the fob (even inside the steering collum). But the truck will not turn over without this fob being next to the key. Could this fob speak to the chip in the key? Have you ever ran across this type of anti theft?

Expert:  SuperBob replied 3 years ago.
just once, the fob would talk to a receiver that plugged directly into a relay, and without the fob, the relay would not close, on that vehicle it was the fuel pump relay that was affected. Lets try an ignition switch bypass test to see if we can get it to crank, make sure the truck is in park, and the park brake is set, open the hood and locate a single wire connector that is between the battery and the alternator, the wire color should be yellow with a light blue stripe, there is a circular shaped connector in the area that you must squeeze the center of the connector to separate the two halves, once separated take the half that goes toward the engine and take a jumper wire and connect one end to the wire that goes to the engine and then momentarily touch the other half to the battery positive terminal and let me know if the starter cranks over.
Customer: replied 3 years ago.
Yes starter does crank over useing this method
Expert:  SuperBob replied 3 years ago.
turn the key to run and do this again to see if the engine runs
Customer: replied 3 years ago.
Yes runs
Expert:  SuperBob replied 3 years ago.

Ok, look at the attached fuse box illustration and check the indicated fuse, if it is ok, swap out relay #1with relay #2 and restore that starter wire from the last test and see if the truck starts with the key

 

graphic

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.