A new question is answered every 9 seconds

Ford Escape My front passenger side door is completely stuck

Customer Question

My front passenger side door is completely stuck in my '02 escape. The body shop said the door latch was messed up and needed to be replaced but seems they never even got down there to look at it. What ways do I have to get the door open? I have tried to take to rod out of the interior door opener and move it manually (doing it many times) but nothing happens. I have tried to take the driver side door panel off to see if I could gain any access to the door latch mechanism but do not see how I can get it open. Is there something I am not trying?
Submitted: 5 years ago.
Category: Ford
Expert:  Pavlin Koev replied 5 years ago.

Pavlin Koev :

Hi and Welcome to Just Answer! My name is Pavlin and I will do my best to help.

Pavlin Koev :

it is hard task, and some damage will alsway be to interior panel, but best is to remove the seat, so you will have room to work, worst come to worst, after door panel is removed, you will have to use drills and dremels to cut latch.

JACUSTOMER-oezdlnre- :

THis answer really helps in no way sorry I am not accepting

Expert:  Chris (aka- Moose) replied 5 years ago.

Hello, I'm Chris.
I will do my best to answer your question fast and accurate using the info you have provided. Thanks for visiting Just Answer.


Different tech here, would you like me to help you?

Customer: replied 5 years ago.
Expert:  Chris (aka- Moose) replied 5 years ago.

Is the interior door trim panel off at this time?


Customer: replied 5 years ago.
No I can not open the door I can get about half of it off. Enougt to get my hand to where I can pull the electrical connection off the door latch area.
Expert:  Chris (aka- Moose) replied 5 years ago.

Ok you are going to need to get that panel off to get into the door for repair. The easiest approach is to remove the seat by just unbolting it and unplugging everything and pushing it towards the rear seat, now remove the door panel.


Download for removing the seat.

Download for removing the trim panel


Now once your into the door you need to remove the exterior door handle. Then you need to work the latch manually from inside to try and free the faulty door lock actuator built into the latch so you can get the door open so you can replace the latch. In the below directions on the latch, you will not be able to remove it with the door closed so that info is just so you have some pictures and to use once the door is open.


Download for removing the exterior door handle

Download for removing the latch.


  • I am glad you decided to come to Just Answer to ask the techs here a question.
  • I hope you found my answer helpful and with the detail you needed.
  • In the event you did find my answer satisfactory, please press the ACCEPT button.
  • This is necessary for me to be paid for my work and to get credit on this post.
  • In the event you need more clarification, or need a little more info on the concern, please do not hesitate to just press REPLY and post a few more comments
  • Your question will not close in the event you have already pressed accept, and you will still have the opportunity to reply if needed.
  • Leaving a bonus and positive feedback is not required, but doing so is certainly appreciated!


Customer: replied 5 years ago.
The problem with removing the door panel is that I can not access the screw towards the front of the door. It is blocked because the door is closed.
Expert:  Chris (aka- Moose) replied 5 years ago.
I forgot about that one screw near the dash vent. You are going to have to remove what you can to get a pry bar into the door panel and pry the panel at this front location and pull the screw through then when you go to reinstall it put a washer on the screw so it can hold again.
Customer: replied 5 years ago.
Will it be possible to pull that screw out since it is going back into the dash essentially? Or am I trying to break the head?
Customer: replied 5 years ago.
Also I have gotten to the inside pull door handle string like thing and have used pliers to try to move it back and forth. Is this what you are trying to get me to do?
Expert:  Chris (aka- Moose) replied 5 years ago.
I am trying to get your hands to gain access to the latch. You are trying to pull the head of the screw throug hthe plastic trim to allow trim remoal then just fix it later once the door is open. Whatever repair is needed there will not matter since its hidden.
Customer: replied 5 years ago.
Ok I am not in front of the car right now but lets say I pop off the latch will the door panel pull out even though it is semi wedged in the dashboard so to speak?
Also when it is off I took the driver side off to see what im dealing with.. I didnt really see how I could access they latch itself to pop it open. I say this because I dont think it is either of the 'opening' mechanisms that are messed up but the latch itself
Expert:  Chris (aka- Moose) replied 5 years ago.
Working on the latch from inside the door is the only way to get the door open. I have had to go to extreme measures like chiseling the latch apart just to get a door open before. Whatever you do dont pry the door open, I have had customers bring there vehicles to the shop after doing so and need a new door and body work. That latch is made to hold up against a 55mph impact in the door.
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 43524
Experience:  16 years experience
Type Your Ford Question Here...
Chris (aka- Moose) is online now
How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

What Customers are Saying:

  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Previous | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

Meet The Experts:

  • Ron


    ASE Certified Technician

    Satisfied Customers:

    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguyu/2015-7-7_172556_onnieew.64x64.jpg Ron's Avatar


    ASE Certified Technician

    Satisfied Customers:

    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)


    Satisfied Customers:

    16 years experience
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar


    ASE Certified Technician

    Satisfied Customers:

    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/BL/Bluegorilla/2012-6-21_16298_cam.64x64.JPG Cam's Avatar


    Journeyman Automotive Technician

    Satisfied Customers:

    GM Grand Master Technician 2007. 14 years Automotive experience.
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar


    ASE Certified Technician

    Satisfied Customers:

    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    25 years experience on all makes and models, Licensed NYS Inspector.