How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chris (aka- Moose) Your Own Question

Chris (aka- Moose)
Chris (aka- Moose), Ford Technician
Category: Ford
Satisfied Customers: 33683
Experience:  16 years experience with Ford.
2499435
Type Your Ford Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

Ford Explorer 4x2 2002 Ford Explorer OD off light flashing. Transmission

Customer Question

2002 Ford Explorer OD off light flashing.
Transmission 5R55S

Transmission is shifting fine. Have had this light issue for about 6 months. Transmission shop fine no problem. Ford dealer said replace of course. The code is reading torque converter slippage.

I did some research and I found this can be cause by a faulty transmission soleniod pack of even as simple as a speed sensor.

Please help
Submitted: 3 years ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 3 years ago.

Hello, I'm Chris.
I will do my best to answer your question fast and accurate using the info you have provided. Thanks for visiting Just Answer.

 

Do you know the actual code number which is storing?

Do you notice or feel this concern at highway speeds above 45mph where the RPMS go up and down about 400 ?

Customer: replied 3 years ago.

Sorry for taking so long. I called the dealer to have them look up my name and tell me the code that pulled.

The code was P0741

It had 105k miles when I brought it in. It now has 119k and I have no shifting problems. The transmission shifts as it should. If I'm at highway speed and hit the od off button the transmission will downshift so I know its going into overdrive.

Expert:  Chris (aka- Moose) replied 3 years ago.

You can read alot of 02-05 explorer transmission complaints on the web since theres ALOT. This vehicle does have some trans issues and since its the #1 selling SUV theres alot on the road so there are more complaints. This code means the converter clutch is slipping and most likely you cant feel it since it occurs so subtle most do not even know its occuring nor what to feel or notice. The fix is not going to be the solenoid body nor the speed sensors. You need to remove the transmission and have the converter replaced which is about a 1,000 repair at most facilities. Also do not get dragged in on the additives, they can help a chatter or harsh engage or disengage but not a slippage.

 

I hope you found my answer helpful, please click on the GREEN ACCEPT button above for my answer (EVEN IF YOU ARE A SUBSCRIPTION MEMBER). This is necessary for me to be paid for my work and so that I can get credit for assisting you. Your question will not close, and you will still have the opportunity to follow-up if needed. Leaving a bonus and positive feedback is not required, but doing so is certainly appreciated!

 

Please remember this is a dialog if you have follow up questions please use the REPLY button and ask. If you have additional questions, please keep in mind that I do not know what you already know or don't know, or with what you need help, unless you tell me. Please consider that I am answering the question or question that is posed in your posting based upon my reading of your post and sometimes misunderstandings can occur. If I did not answer the question you thought you were asking, please respond with the specific question you wanted answered.

 

Chris (aka- Moose), Ford Technician
Category: Ford
Satisfied Customers: 33683
Experience: 16 years experience with Ford.
Chris (aka- Moose) and 5 other Ford Specialists are ready to help you
Customer: replied 3 years ago.

Ok so replacing the torque convertor will get it done. Great. Can I drive it till I have real problems or will it screw up something else.

Expert:  Chris (aka- Moose) replied 3 years ago.

You have a problem now, you just cant feel it. The converter clutch helps your fuel mileage and more importantly the transmission fluid temperature. If you drive the vehicle over a 15 minute drive the fluid will start to get to hot which will then result in all the seals failing and a complete overhaul.

 

You can drive short trips with a 2 hour minimum cool down between them for now but this does need to be resolved or the repair price will just get higher and higher.

Customer: replied 3 years ago.

Is there any other things that will need replacing or is replacing the torque convertor it? I hate to drop that kind of dough to have the same problems. The ford dealer said i need a new transmission. Which I dont really give that any credit. Just wanna be sure

Expert:  Chris (aka- Moose) replied 3 years ago.
At this time with this concern this is all you need to resolve this concern.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.