hi, this actuator when bad will some times damage the control head if the actuator was bad and you replace it and still the same then the problem is with the head needs replasing, have you try a battery reset to calibrate the doors?
i replaced potentiometer and actuator again both same time,turn key on and actuator moved and know does not react to any comaned
ok did you replace the control head?
the potentiometer is the same actuator.
no did not replace control head,by the wiring diagram potentiometer center of control head feed the blend door actuator
ok different name in different manuals this is the bleend air module, this blend air module gets information from the control head and the wires are drive by wires they dont go any other way, from control head to the module and from the module to the actuator so to have a bad wire is verry slim, let me look up for tsb and get back to you on other posible factory problems, before making a desition on the control head give me a couple of minutes perhaps half hour ok.
i am going to change the page to be able to send you a diagnostics we need to do follow the instructions and record the codes retracted and after that reset the control head.
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL MODULE ON-DEMAND SELF-TEST The EATC module on-demand self-test will retrieve on-demand (hard fault) DTCs only, it will not retrieve continuous DTCs. Continuous DTCs can be cleared when exiting the EATC module on-demand self-test. Make sure to retrieve continuous DTCs by carrying out the Electronic Automatic Temperature Control Module - Retrieve Continuous DTCs procedure before clearing any continuous DTCs. See: Dual Automatic Temp. Module - Retrieve Continuous DTCs
ok, then in this case there is no other place to check other then the EATC head or the actuator, the problem has to be the control head.