Hello and Thank you for choosing Just Answer. My name is XXXXX XXXXX X will be helping you with your question today.
When I left the dealer yesterday and they said all was working fine, I got no more than 3 minutes away and my A/C popped on for no reason. I hit the A/C button to shut it off and it popped on about 5 secs. later. It kept on doing this as I drove. During this time; however, I was able to work the heater and the blower controls. Later in the day, I drove home from NYC. None of the controls would work - the blower motor knob did nothing. The A/C button did nothing. Turning the control that changes the various settings did nothing. I froze the entire way home.
What else do you want me to tell you? I am not saying you are the only one with the problem and I already told you the Fusions with automatic climate control have had problems which is probably the ones you are reading on the forums. The mechanic cannot fix the car if the problem is not happening at the time you bring it into the shop. The mechanic can not just throw parts at the car and hope it fixes it as if it does not fix the car, Ford will not pay for a repeat repair under warranty and if the car is not under warranty I am sure you dont want to throw money at the car and hope it will fix it. I deal with intermittent problems on a daily basis and they are the most difficult problems by far for any mechanic to fix. For your information I already looked up TSB's for your problem through the Ford database and there is nothing for the Manual Climate Control came up in my search. I also cannot tell you to start taking the car apart and try and fix yourself if the car is still under warranty because Ford can also deny a claim if something has been tampered with other than a Ford Technician.