How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask NicksSticks Your Own Question

NicksSticks
NicksSticks, ASE Certified Technician
Category: Ford
Satisfied Customers: 1402
Experience:  Ford Senior Master, Including Ford Diesel Master
21564301
Type Your Ford Question Here...
NicksSticks is online now
A new question is answered every 9 seconds

1999 Lincoln navigator: theft light..steady..always starts..randomly

Resolved Question:

1999 Lincoln navigator theft light will come on steady and stay on even after ignition is turned off. Engine always starts no problem. Seems to do it randomly. Don't get datastream on scanner. From hybrid cluster. No U codes. Was setting code 1326 in gems but pid shows proper key in and out even when theft light is on steady. Is it the pats module in the HEC causing this?
Submitted: 3 years ago.
Category: Ford
Expert:  NicksSticks replied 3 years ago.

Hi, my name is XXXXX XXXXX I can help. first, need to double check the code, was it a b1356? instead of a 1326?

If a 1326, was there a letter before the code?

Thanks, XXXXX XXXXX will help.

Customer: replied 3 years ago.
B1352 key in circuit failure. I have never come across this type of problem on a ford pats.
I suspect the pats module in hec. The code is random. Was setting immediatley but after removing ingition lock cyl. And inspecting code hasn't set again but theft light still coming
on. Seems to be randomely. Will start vehicle And light will come on bright and steady. Turning ignition off it will remain on. If I unplugg ipc wait and plug back in light will be out. It will operate normally. Until it decides it wants to act up again. Engine will alwAys start and stay running. Gems had alot of codes stored but p0500 vss code will always pop up first. Did self test on ipc all works good and no codes. Also as mentioned before no datastream from ipc using any scanner.

Expert:  NicksSticks replied 3 years ago.
Not thinking its a pats problem, but a GEM problem. Check for water intrusion from a leaking windshield on your GEM module, if found, have windshield resealed (check with a hose on the windshield. If none found, disconnect all connectors at the GEM module and check for corrosion. If found, clean, and reconnect, if still not working Replace your GEM module. If no corrosion found, I still recommend replacing your GEM module. The code is random and will cause illumination problems in your cluster.
Customer: replied 3 years ago.
I'm not concerned about the trouble code. But the theft light coming on randomely. The gem has nothing to do with the pats on this vehicle.
Expert:  NicksSticks replied 3 years ago.
Not true, the Gem module plays a big part in instrument cluster illumination. Especially if the light is stuck on along with the PATS system working properly (the Navigator does start). The Gem module is the fault, and used to ground the negative feed of the bulb.
Customer: replied 3 years ago.
Just wanted to let you know that We removed gem and inspected. No corrosion found, no water intrusion. Reinstalled and retested and things seem to be working normally now. Still going to recommend replacement. Never saw this type of problem. Have seen everything else though. Thanks alot for your Input. When you reply to this I will accept your answer. Dave
Expert:  NicksSticks replied 3 years ago.
Hey thats good news, may have cleaned the connectors. Check to make sure all the pins are sticking out also on the connector. A pushed out pin will cause the problem as well.
This will fix your problem,
And thanks for the future accept!
NicksSticks, ASE Certified Technician
Category: Ford
Satisfied Customers: 1402
Experience: Ford Senior Master, Including Ford Diesel Master
NicksSticks and 9 other Ford Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.