How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tom P. Your Own Question

Tom P.
Tom P., Ford Master Technician
Category: Ford
Satisfied Customers: 73
Experience:  20+ years as a Ford Tech, ASE Master, Ford Master, Advance Engine Performance, Technical Instructor
50715229
Type Your Ford Question Here...
Tom P. is online now
A new question is answered every 9 seconds

how do i reset my anti theft ignition in a 2000 ford windstar

Resolved Question:

how do i reset my anti theft ignition in a 2000 ford windstar
Submitted: 4 years ago.
Category: Ford
Expert:  Tom P. replied 4 years ago.
Good Morning, I'm Tom and I will try to help you today. Is the anti-theft light red or green? That model year could have come with two different systems. Also do you know if this is a factory installed system (it came with it in it when it was built) or something that may have been put in after the vehicle was purchased? I will monitor this question and get right back to you.
Customer: replied 4 years ago.
tom, anti theft light is red and came with the car. i have 4 sets of keys with the chips in them. I think i used an old set and ignition locked up.
Expert:  Tom P. replied 4 years ago.
OK. Great, that's what I wanted to hear. That is the PATS (passive anti-theft system). I am assuming that the red light is flashing rapidly (two times a second) indicating that an improper key was used or that there is a problem with system. If you used an older, unprogrammed key, it will lock the system but only for a few minutes. It should automatically reset. I did have some problems with these early systems locking up. I want you to disconnect the battery for at least 45 minutes. Then take a know good key and see if it works. When you turn the key to the on position it should light up solid for about five seconds if it is recognized. If this works we will need two good keys to program the ones that are not programmed. If you don't know what keys are programmed then it may take you a while to figure this out by this trial and error procedure. Bad keys equal rapidly flashing light and good keys the light is on solid for about five seconds. If you can prove that you have two good keys the programming procedure is pretty simple. Take the two good keys and one unprogrammed key. Put a good key in the ignition and turn to on for five seconds, do this again with the next good key, and then with the unprogrammed key. That should program the key. I hope this helps and don't hesitate to ASK additional questions by hitting the ASK button. I will monitor this question throughout the day and get back to you asap.
Customer: replied 4 years ago.
i will try and get back to you.
Expert:  Tom P. replied 4 years ago.
OK. I will monitor this question throughout the day and get back to you ASAP.
Customer: replied 4 years ago.
tom, i disconnected the battery and did everthing you suggeated with no luck. do i have any other optons.
Customer: replied 4 years ago.
tom, any other remedies ?
Expert:  Tom P. replied 4 years ago.
OK. At this point we can assume that there is a fault in the PATS system. The most likely cause is that the transponder is not working. I can count on one hand the number of times that it was something more then that. Sometimes the wires leading to the transponder become broken or worn when the vehicle has a tilt column that is used frequently. The transponder is the device that excites the key and receives it's signal. It is located around the key lock cylinder. You can remove the steering column trim and take a look or if you are feeling up to it put a transponder in it on a guess but I would think that you should have it towed in and looked at. Anytime you start guessing on a repair it winds up costing you more money. Hope this helps and have a great day.
Tom P., Ford Master Technician
Category: Ford
Satisfied Customers: 73
Experience: 20+ years as a Ford Tech, ASE Master, Ford Master, Advance Engine Performance, Technical Instructor
Tom P. and 4 other Ford Specialists are ready to help you
Customer: replied 4 years ago.
ok thanks for your time.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.
 
 
 
Chat Now With A Ford Mechanic
Tom P.
Tom P.
Ford Lincoln Mercury Shop Forman
63 Satisfied Customers
20+ years as a Ford Tech, ASE Master, Ford Master, Advance Engine Performance, Technical Instructor