How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mat Your Own Question

Mat
Mat, Ford Senior Master Technician
Category: Ford
Satisfied Customers: 947
Experience:  11 yrs at FLM Dealer, Senior Master Tech 05-present, ASE Master tech, Auto trans & Diesel
49638932
Type Your Ford Question Here...
Mat is online now
A new question is answered every 9 seconds

2005 ford escape: factory installed 6 disc cd/radio player

Resolved Question:

I have a 2005 ford escape with factory installed 6 disc cd/radio player. Suddenly the last time I tried to use it ( I use it vey little) it refused to take a disc. I mean I cannot insert the disc in the player at all, the little door refused to open. I just discovered I can get it to take a disc and play it about 50% of the time by pushing "load disc" and selecting slot 1. The door then opens and I slip in the disc and it then plays ok. I can get by this way but whats wrong? Why can't I just insert 1 disc from the start?

Sherm Beyl, Mpls Minn.
Submitted: 4 years ago.
Category: Ford
Expert:  Mat replied 4 years ago.
Hi my name is XXXXX XXXXX Iam a Ford Lincoln Mercury Senior Master Tech. I would like to answer your question as Iam familiar with the 6 disc changer since there is one in my wife's escape.The cd player will not accept a disc when you try to push one in because it has mulitple slots for 6 different discs. The reason you have to press load cd first is because the cd player will only load the cd into a slot that is not already occupied. If you try to push in cd it doesnt know what slot to put it in. This cd player only has one driver for all 6 cds, when cd1 is done for example the driver now needs to move its location to play cd2. That is the reason why you cant just insert one like a regular one disc player. You say you use it very little so you may have just forgotten the rules of the game I guess you could say. From what you are telling me it sounds like your cd player is operating normally. If for some reason once you load the cd it wont play, rejects it, says cd error on display, etc, you can always go to your local ford dealer and they have an exchange program in place with the radio company. Its under 200 i think, cheaper than an aftermarket radio and looks much better. Anyways good luck and if you have free time read up on the cd changer in the owners manual. If you have any other questions feel free to ask and please remember to click the accept button if I have answered your question. thanks
Mat, Ford Senior Master Technician
Category: Ford
Satisfied Customers: 947
Experience: 11 yrs at FLM Dealer, Senior Master Tech 05-present, ASE Master tech, Auto trans & Diesel
Mat and 9 other Ford Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.