Ford Repair Questions? Ask a Mechanic for Answers ASAP
most likely the 'reciever' has failed. The outer handle pulls a lever on the 'reciever' assembly on the inside of the door, which is made out of all plastic,and likely something has broke on that. To replace the reciever u must remove the latch along with it as one piece and transfer the latch to the new reciever.
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CAUTION: Do not touch the adhesive surface as re-bonding will be impaired.
NOTE: The screw must be fully disengaged from the door lock cylinder bezel although it is not necessary to fully remove the screw.
NOTE: The screw must be fully disengaged from the exterior door handle although it is not necessary to fully remove the screw.