How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask EMRSR Your Own Question

EMRSR
EMRSR, Master Certified Service Manager
Category: Ford
Satisfied Customers: 3010
Experience:  20 years with Ford, Master Certified
18136160
Type Your Ford Question Here...
EMRSR is online now
A new question is answered every 9 seconds

Sometimes my 1997 Ford Expedition wont start. I have 1 original

Resolved Question:

Sometimes my 1997 Ford Expedition won't start. I have 1 original factory key and two spare keys which I programmed myself. All power works, when I turn the key, but car won't engage. THEFT light appears for about 2 seconds then disappears. Door locks go up and down once or twice. Remote works fine. If I wait a few hours or overnight, car will ususally start on the next attempt, though all the keys don't typically work and it's not always the original that does. Tried disconnecting /reconnecting battery, but that makes no difference. Battery is brand new--could that process have reset something? If I take it to the dealership, what should I expect? I this something I can handle on my own? Is it possible/ what's needed to reset /bypas or disable my anti-theft?
Submitted: 4 years ago.
Category: Ford
Expert:  EMRSR replied 4 years ago.
If you had only one key that was original, without WDS or IDS, you as the vehicle owner can not reprogram 2 more keys. You must have 2 factory or dealership programmed keys in order to program a 3rd key. You are putting the vehicle in a lock down mode and later it restarts. You can not disable or bypass the PATS System, The dealership can diagnose the concern through the data link connector.
EMRSR, Master Certified Service Manager
Category: Ford
Satisfied Customers: 3010
Experience: 20 years with Ford, Master Certified
EMRSR and 17 other Ford Specialists are ready to help you
Customer: replied 4 years ago.

So, what's WDS or IDS?

-Does it matter that I DID program two keys with my one original (about 1 1/2 years ago), and that both of those new keys worked fine for awhile. It's only recently that I get a random situation where my car won't engage using any of the keys (original or copies).

-can there be a link with the new battery and/or having lost power completely and then replacing a new battery?

-is the dealer the only one who can diagnose the concern or can another mechanic do it?

-can the dealer disable my anti-theft altogether? OR can a garage do that?

 

Expert:  EMRSR replied 4 years ago.

Lets try this procedure :

 

 

Key Programming - New Key (Without Diagnostic Tool)

 

NOTE: Before starting this procedure, make sure the key(s) you want to program have the correct mechanical cut.

  1. Insert the nonprogrammed key in the ignition and turn to RUN.
  1. THEFT indicator proves out after 2 seconds and then flashes rapidly.
  1. After 15 minutes of flashing, the THEFT indicator will stop flashing.
  1. Within 5 minutes after the THEFT indicator has stopped flashing, turn the ignition key to OFF and back to RUN.
  1. THEFT indicator proves out after 2 seconds and then flashes rapidly.
  1. After 15 minutes of flashing, the THEFT indicator will stop flashing.
  1. Within 5 minutes after the THEFT indicator has stopped flashing, turn the ignition key to OFF and back to RUN.
  1. After 15 minutes of flashing, the THEFT indicator will stop flashing.
  1. All originally programmed keys are now erased, and the key in the ignition is now programmed.
  1. Additional keys may be programmed using the Key Programming - Spare Key Procedure

Key Programming - Spare Key

 

NOTE: Before starting this procedure, make sure the key(s) you want to program have the correct mechanical cut.

NOTE: Performing this procedure does not erase existing programmed keys.

  1. Insert the programmed key in the ignition. Turn to RUN.
  1. THEFT indicator proves out after two seconds.
  1. Remove the programmed key.
  1. Within 15 seconds, insert the new key in the ignition and turn to RUN.
  1. THEFT indicator proves out after two seconds.
  1. The extra key is now programmed.
Customer: replied 4 years ago.
This sounds great and I will definitely pay for your answer. I appreciate it. My last clarification is that in order to do the first part of the process, i need to begin with a brand new key that is cut to fit my vehicle but is not (and has never been) programmed, correct? In other words, I can't do that first Key Programming sequence with one of the keys that I have already (the factory original, or one of my existing two copies that i programmed and that work most of the time but not all the time), correct? Just checking, and thanks!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.
 
 
 
Chat Now With A Ford Mechanic
EMRSR
EMRSR
2618 Satisfied Customers
20 years with Ford, Master Certified