How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shawn Your Own Question

Shawn
Shawn, Auto Service Technician
Category: Ford
Satisfied Customers: 3756
Experience:  16 years experience Ford,Nissan and Honda dealership in all areas
8633277
Type Your Ford Question Here...
Shawn is online now
A new question is answered every 9 seconds

2004 ford explorer: Makes loud clicking noise when you..warmer..cooler

Resolved Question:

2004 ford explorer. No heat. Makes loud clicking noise when you try to turn the temperature warmer or cooler. The licking goes away after the car warms up, but still no heat. If you try to change the heat setting, it starts again. Blower doesn't seem to push much air of any temperature. Just started this yesterday. No problems before that.
Submitted: 4 years ago.
Category: Ford
Expert:  Shawn replied 4 years ago.

HiCustomer

 

Thanks for using Just Answer, the most common cause of the problem you are having is a defective temperature blend door actuator. That's the clicking sound you are hearing, I am sending you instructions in pdf format on how to replace, hope this helps you out.

Temperature Blend Door Actuator

The temperature blend door actuator:

  • is located on the heater core and evaporator core housing.
  • moves the temperature blend door on command of the temperature control switch.
  • contains a reversible electric motor.

Before replacing the Blend Door Actuator, make sure cooling system is full and there are no air pockets trapped in the system, also while the engine is running make sure both heater hoses are very hot, if one is cooler than the other suspect a plugged or restricted heater core.

 

If the hoses are only getting warm, (must be very hot) suspect a defective thermostat, as long as there is no air in the cooling system.

 

I am sending you the istructions in pdf format, on how to replace the blend door actuator with Manual Controls, hope this helps you out.

In order to replace the Blend Door Actuator you will have to remove the instrument panel, (CLICK HERE FOR INSTRUCTIONS).

CLICK HERE FOR FLOOR CONSOLE

CLICK HERE FOR TRIM PANELS

CLICK HERE FOR BLEND DOOR ACTUATOR INSTRUCTIONS


2004 Explorer/Mountaineer Workshop Manual

Supplemental Restraint System (SRS) Depowering and Repowering

Depowering Procedure


WARNING: Always wear safety glasses when repairing an air bag supplemental restraint system (SRS) vehicle and when handling an air bag module. This will reduce the risk of injury in the event of an accidental deployment.


WARNING: Never probe the connectors on the air bag module. Doing so can result in air bag deployment, which can result in personal injury.


WARNING: Never probe the electrical connector on a safety canopy module. Doing so can result in safety canopy deployment.


WARNING: Do not handle, move or change the original horizontal mounting position of the restraints control module (RCM) while the RCM is connected and the ignition switch is ON. Failure to follow these instructions may result in the inadvertent deployment of the safety canopy and risk of personal injury.


WARNING: To reduce the risk of personal injury, do not use any memory saver devices.

NOTE: If a seat equipped with a seat mounted side air bag and/or a safety belt pretensioner (if equipped) system is being serviced, the supplemental restraint system (SRS) must be depowered.

NOTE: The air bag warning lamp illuminates when the RCM fuse is removed and the ignition switch is ON. This is normal operation and does not indicate a supplemental restraint system (SRS) fault.

NOTE: The SRS must be fully operational and free of faults before releasing the vehicle to the customer.

  1. Turn all vehicle accessories OFF.
  2. Turn the ignition switch to OFF.
  3. At the central junction box (CJB), located below the LH side of the instrument panel, remove the restraints control module (RCM) fuse F2.19 (10A) from the CJB. For additional information, refer to the Wiring Diagram Manual.
  4. Turn the ignition ON and visually monitor the air bag indicator for at least 30 seconds. The air bag indicator will remain lit continuously (no flashing) if the correct RCM fuse has been removed. If the air bag indicator does not remain lit continuously, remove the correct RCM fuse before proceeding.
  5. Turn the ignition OFF.
  6. WARNING: To avoid accidental deployment and possible personal injury, the backup power supply must be depleted before repairing or replacing any front or side air bag supplemental restraint system (SRS) components and before servicing, replacing, adjusting or striking components near the front or side air bag sensors or RCM, such as doors, instrument panel, console, door latches, strikers, seats and hood latches.

    The side impact sensors (if equipped) are located at or near the base of the B-pillars and C-pillars.

    To deplete the backup power supply energy, disconnect the battery ground cable and wait at least one minute. Be sure to disconnect auxiliary batteries and power supplies (if equipped).

    Disconnect the battery ground cable and wait at least one minute.

Repowering Procedure

  1. WARNING: The restraint system diagnostic tool is for restraint system service only. Remove from vehicle prior to road use. Failure to remove could result in injury and possible violation of vehicle safety standards.

    Make sure all restraint system diagnostic tool(s) that may have been installed during the repair have been removed from the vehicle and all SRS components are connected.
  2. Turn the ignition switch from OFF to ON.
  3. Install the RCM fuse F2.19 (10A) to the CJB.
  4. WARNING: Be sure that nobody is in the vehicle and that there is nothing blocking or set in front of any air bag module when the battery ground cable is connected.
  5. Connect the battery ground cable.
  6. Prove out the supplemental restraint system (SRS) as follows:
    Turn the ignition key from ON to OFF. Wait 10 seconds, then turn the key back to ON and visually monitor the air bag indicator with the air bag modules installed. The air bag indicator will light continuously for approximately six seconds and then turn off. If an air bag supplemental restraint system (SRS) fault is present, the air bag indicator will either:
    - fail to light.
    - remain lit continuously.
    - flash.
    The flashing might not occur until approximately 30 seconds after the ignition switch has been turned from the OFF to the ON position. This is the time required for the restraints control module (RCM) to complete the testing of the SRS. If the air bag indicator is inoperative and a SRS fault exists, a chime will sound in a pattern of five sets of five beeps. If this occurs, the air bag indicator and any SRS fault discovered must be diagnosed and repaired.
    Clear all continuous DTCs from the restraints control module using a scan tool.
Customer: replied 4 years ago.
Good grief - I don't know what I'm looking at. How difficult is this to do? If I have to have it done, what do you think the cost would be? Do you have a drawing that show where this is in reference to the engine? Also, where are the hoses so I can check the heat on both?
Expert:  Shawn replied 4 years ago.
HiCustomer

Sorry didn't mean to scare you, is the clicking right around knee level?

On the driver's side?

In the dash?
Customer: replied 4 years ago.
Yes. Most of the sound does seem to come from that area. Right in front of my right knee. It also sounds like something trying to open or shut. It did work yesterday, even while making the noise.
Expert:  Shawn replied 4 years ago.
HiCustomer

Ok, that's the Temperature Blend Door Actuator clicking, what happens is the there are plastic gears inside and they will break or shred themselves and start to make the clicking, popping sound.
Customer: replied 4 years ago.
Would that also cause the blower not to put out as much air? Got any ideas of what this will cost me - I think this is way over my head. A ballpark figure would be helpful.
Expert:  Shawn replied 4 years ago.
Would that also cause the blower not to put out as much air? Yes, because the air is not being diverted properly.

Got any ideas of what this will cost me - I think this is way over my head. A ballpark figure would be helpful. The actuator is about $70.00 and you are looking at 6.4 hours labor, at whatever your shop's labor rate is.
Customer: replied 4 years ago.
Could the thermostat be involved also, since no heat at all?
Expert:  Shawn replied 4 years ago.
I would recommend replacing it, due to mileage.
Shawn, Auto Service Technician
Category: Ford
Satisfied Customers: 3756
Experience: 16 years experience Ford,Nissan and Honda dealership in all areas
Shawn and 9 other Ford Specialists are ready to help you
Customer: replied 4 years ago.
Thanks so much for the help, Shawn - I don't think I can do this for myself, but at least I will have some idea of what costs will be.
Expert:  Shawn replied 4 years ago.
HiCustomer

You are welcome and Thank you!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.