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Hello, I am John, a Ford dealer technician.
I hope I can help solve your problem quickly and accurately.
Yes it sounds like the blend door actuator that is bad. It is pretty easy to replace, you just remove the radio and the blend door motor is about 8 inches back. Remove the 4 8mm bolts and its out. If you take this to a shop they will probably charge between $100 and $150.
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