How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask jblair1979 Your Own Question

jblair1979
jblair1979, ASE Certified Technician
Category: Ford
Satisfied Customers: 265
Experience:  Ford ASSET graduate, 1st in my class, 2001, ASE car, truck, and medium heavy duty Master technician
23349454
Type Your Ford Question Here...
jblair1979 is online now
A new question is answered every 9 seconds

2003 Ford Expedition - Hi Temp Low Oil light turned on and

Customer Question

2003 Ford Expedition - "Hi Temp Low Oil" light turned on and the car lost all power. I just had a tune up. What could this be? I have a feeling the mechanic put transmission oil instead of engine oil. He came back and drained the oil, but it looks like oil, but it is thin.
Submitted: 4 years ago.
Category: Ford
Expert:  jblair1979 replied 4 years ago.

HowdyCustomer What color was the oil? The oil should be a transparent yellow color.

If it was pink, to reddish, it was transmission fluid.

Do you know how to check the oil level to make sure you have the correct amount? This engine was built with very tight tolerances, it should only have 5w20 ford motorcraft oil in it.

Has the thermostat ever been changed? the coolant? Did you notice the temperature gage show hot?

How many miles are on the vehicle?

 

Are there any other issues with it?

jblair1979, ASE Certified Technician
Category: Ford
Satisfied Customers: 265
Experience: Ford ASSET graduate, 1st in my class, 2001, ASE car, truck, and medium heavy duty Master technician
jblair1979 and 10 other Ford Specialists are ready to help you
Customer: replied 4 years ago.

Last week he put one quart of 10w30, he said I was running low (my low oil indicator never came on). The mecanic drained the oil into the drain pan and it looks brown, like when you normally drain oil. It is very thin, not like the consistency of oil when it comes out of the container. I am only assuming that he put transmission fluid in the oil pan, because I found 5 quarts of it in my trash can and no engine oil containers. Since the tolerance only wants 5w20, would the 10w30 cause this problem?

Expert:  jblair1979 replied 4 years ago.

Well, some people think that with higher mileage engines that you should use a heavier weight oil, because of normal engine wear. How many miles do you have on this vehicle. If the vehicle has received regular maintenance, then there should be no need of a heavier weight oil. Did you keep the containers? Is the high temp, low oil light still on? Have you herd any strange knocking, or tapping noises from the engine? Does the engine smoke when running? Have you noticed any other issues with the vehicle? I also noted that you stated that there were 5 containers. I will assume that they were 1 quart containers? If so, he may have just not put enough in, to begin with. This engine should take 6 qts of oil.....Here it is straight out of the service manual:

Oil capacity (includes filter change)5.7 L (6.0 qts)

Do you have the owners manual? In the back it should tell you the same thing.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.