Have Ford Questions? Ask a Mechanic for Answers ASAP
Did not mean to offend you. I should have stated that we are vesred in trouble shooting procedure and have tried just about everything, including swapping the radio out. I guess I WAS the one who was "general". Thank you for your time.
Looks like the radio we swapped out was also bad. We put another one in and guess what!! You guessed it. It worked. Thank you for your concern. Everything is good.