is it an indash cd changer?
the best way to try to get the cd's out is to use a credit card or a small screw driver through the front opening, and try to slightly pry the cd's out if you can see them through the opening,while pressing eject.
there is no manual eject, and ford doesn't do internal audio repairs, they send the units out for repair, for a jammed cd, i'd say the repair would be btween $75-$100.
maybe someone else on here can help you better.
I'M OPTING OUT.
Mustang Mike is correct, most dealerships take the radio out and send them out.
However, you can remove the radio on your own and take it apart to get the CD's out of the radio. I do this on a regular basis. It does take a little patience and a set of small (jeweler) screwdrivers, but that is the only way that you are going to get the CD's out of that radio.
You are welcome. But like I said, take your time. It will come apart and sadly there is no shop information on how to do it. I just normally keep taking out screws until I can see something.
The hard part is getting it back together.
Just a side note: Ford radios are a constant problem. I would recommend going with an aftermarket unit like an Alpine, Sony, Kenwood, etc. You will end up with a better sounding radio that will be far more reliable.