How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chris (aka- Moose) Your Own Question

Chris (aka- Moose)
Chris (aka- Moose), Ford Technician
Category: Ford
Satisfied Customers: 33285
Experience:  16 years experience with Ford.
2499435
Type Your Ford Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

The second row middle seat in my for expedition will not

Resolved Question:

The second row middle seat in my for expedition will not fold flat. The other 2 will fold but not this one. We have checked it for obstuctions and the seat belt is in the correct place. The latch on the top of the seat does not seem to latch or unlatch. We can lift it up but it will not fold the seat. We have also moived the seat forward and backwards, but no luck. Any suggestions?
Submitted: 6 years ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 6 years ago.

Hello, I'm Chris, a current Ford Lincoln Mercury employee.

Thanks for coming to our website Just Answer. I will do my best to help you resolve your concerns. I try my hardest to respond in a timely matter and I will respond to any reply anytime I am online. If you choose to reply after an answer is posted to say Thanks. Please include "I accept the answer" in your text

There is a handle on the side of the seat cushion which you pull up to fold the seat flat. The front seats must be forward and the 2nd row head rests must be folded down. The 2nd row seat will move forward when the side handle is pulled up. Once the seat back is laid flat you must pull the handle on the backrest to allow the seat to tip forward.

Chris (aka- Moose), Ford Technician
Category: Ford
Satisfied Customers: 33285
Experience: 16 years experience with Ford.
Chris (aka- Moose) and 10 other Ford Specialists are ready to help you
Customer: replied 6 years ago.
Reply to Chris (aka- Moose)'s Post: The middle seat does not have a headrest or a bar on the side of the seat. It only has the latch on the top left of the seat.
Expert:  Chris (aka- Moose) replied 6 years ago.
What page in your owners manual are you looking at on 2nd row seat fold down and what all does it say on this page?
Customer: replied 6 years ago.
Reply to Chris (aka- Moose)'s Post: It is page 174 and it does address problems with the middle seat. It does mention the following things though. The headrests were down on the other 2 seats, seatbelt was in place and it was moved into correct position. I am at a loss.
Expert:  Chris (aka- Moose) replied 6 years ago.

Is this what page 174 looks like.

graphic

Customer: replied 6 years ago.
Reply to Chris (aka- Moose)'s Post: No- I am sorry it is not. I will go back to the car and double check to see what page.
Expert:  Chris (aka- Moose) replied 6 years ago.

OK, I will be waiting

Customer: replied 6 years ago.
Ok- it starts with the second row information on page 182 and goes on through page 191.
Expert:  Chris (aka- Moose) replied 6 years ago.
graphicgraphic
Customer: replied 6 years ago.
Reply to Chris (aka- Moose)'s Post: We must have different books because my 179 talks about memoryseats and adustable pedals, and 182 begins by talking about a filter then goes into the 2nd rear seats.
Expert:  Chris (aka- Moose) replied 6 years ago.
Can you give me the vin# XXXXX the drivers door jam label
Customer: replied 6 years ago.
My husband went out and did a through check of the seat to insure that there was nothing under it, in it or catching around it. He was able to find the steel cable that is activated when the handle is pulled and found it to be jammed. We will be taking it to the dealership to see what needs to be done. Thanks for your assistance.
Expert:  Chris (aka- Moose) replied 6 years ago.
Your welcome

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    20942
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Ford Technician

    Satisfied Customers:

    22382
    16 years experience with Ford.
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Ford Technician

    Satisfied Customers:

    5493
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    1684
    33 Years Experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    1518
    12 years at a Ford Lincoln/Mercury and Jaguar dealer as a technician and shop foreman.
  • http://ww2.justanswer.com/uploads/BA/baddad1/2014-4-1_23659_avatar.64x64.jpg Mike V.'s Avatar

    Mike V.

    Auto Service Technician

    Satisfied Customers:

    789
    25 years experience on all makes and models, Licensed NYS Inspector.
  • http://ww2.justanswer.com/uploads/lostrider/2009-9-26_23144_php4VNWAA_c1PM1.jpg lostrider's Avatar

    lostrider

    Ford Technician

    Satisfied Customers:

    2940
    ASE Master Technician, Ford Senior Master Technician,Diesel certified, ASE Master, 22 yrs FORD exp.