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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Lincoln
Satisfied Customers: 2040
Experience:  16 years experience with Lincoln
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I have a 2011 Lincoln MKX and the back up camera only works

Customer Question

hi
JA: Hello. What do you want help with?
Customer: I have a 2011 Lincoln MKX and the back up camera only works some times. What should I do
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I have disconnected the battery but the problem is still there
JA: Have you tested the battery? Is the battery fluid low?
Customer: The battery is new
JA: Anything else you think the mechanic should know?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Lincoln Mechanic about your situation and then connect you two.
Submitted: 5 months ago.
Category: Lincoln
Expert:  HDGene replied 5 months ago.

Hello, what is happening when the camera doesnt work? Does the screen turn blue or the camera image is upside down?

Customer: replied 5 months ago.
When I put the car in reverse a message appears on the screen that sais the camera does not work.
Please contact your dealer for service. Other times the camera works just fine.

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