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sprinkles08
sprinkles08, ASE Certified Technician
Category: Lincoln
Satisfied Customers: 21805
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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The Moon Roof on my 1998 Lincoln Continental will not close.

Customer Question

The Moon Roof on my 1998 Lincoln Continental will not close. How do I fix it?
Submitted: 7 months ago.
Category: Lincoln
Expert:  Jerry replied 7 months ago.

Hello and welcome. My name is ***** ***** you for visiting the site.

Does it get to the vent position? Any sounds at all from the motor?

Customer: replied 7 months ago.
The moon roof opens completely, but when I try to close it, it gets to about an inch of closing and the motor just hums and it refuses to close.
Expert:  Jerry replied 7 months ago.

I am sorry but after reviewing your history I am no longer able to assist you, thanks

Expert:  sprinkles08 replied 7 months ago.

Hello and welcome to JustAnswer!

Do you still need help?

Customer: replied 7 months ago.
I never got an answer to my problem. Jerry was unable to help.
Expert:  sprinkles08 replied 7 months ago.

Do both sides seem to be closing in unison?

Customer: replied 7 months ago.
The roof gets to within inch of closing and then the motor hums and the roof will go no further
Expert:  sprinkles08 replied 7 months ago.

Have you checked for anything foreign in the guides blocking movement? You either have guide issues, the motor may have failed, or possibly a cable issue. If nothing foreign can be seen blocking movement then it's going to require some disassembly, possibly removing the headliner and sunroof assembly, to determine what is going on.