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Ask Scott W. Your Own Question
Scott W.
Scott W., Technician
Category: Lincoln
Satisfied Customers: 3288
Experience:  28 yrs. experience as Ford ASE Master Technician. Accolades include being a 2005 Ford PTS Regional Finalist and 2006 ASE Ford National Technician.
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Got a question on my 2012 lincoln nav

Customer Question

got a question on my 2012 lincoln nav
Submitted: 9 months ago.
Category: Lincoln
Expert:  Scott W. replied 9 months ago.

Hello my name is Scott

Expert:  Scott W. replied 9 months ago.

What is your question?

Customer: replied 9 months ago.
on my 2012 lincoln nav all of a sudden it say no gps and no sat radio to
Expert:  Scott W. replied 9 months ago.

To diagnose this concern thesystem needs to be tested with a IDS tester to check for trouble codes and make sure the network and modules are responding.

You could try disconnecting the battery for 15 minutes then recheck to see if maybe a module has locked or frozen, just like when you reboot a computer. When you disconnect the battery it clears all the codes, so if you have a warranty on it, you might just leave it alone until the system can be tested for trouble codes.

Expert:  Scott W. replied 9 months ago.

I would say since both navigation and satellite functions are inop I would be looking at the satellite antenna first.

Customer: replied 9 months ago.
no not have no more warranty but it come up b1a8913 sdars antenna failure
Customer: replied 9 months ago.
come up b1a8913 sdars antenna failure and how do u check the ant
Expert:  Scott W. replied 9 months ago.

Ok, getting pinpoint test now.

Expert:  Scott W. replied 9 months ago.

Here is the pinpoint test.

Expert:  Scott W. replied 9 months ago.

This test look like it would take forever, however, basically you test the satellite antenna and if it tests good, you jump to k18, problem still present, then replace the ACM, audio control module, or radio. So either antenna or ACM basically.

Expert:  Scott W. replied 9 months ago.

When you are finished please take the time to rate my service as this is how we are paid, thank you. Scott W

Expert:  Scott W. replied 9 months ago.

Do you have any more question?

Expert:  Scott W. replied 8 months ago.

Have you found your problem yet?