How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mat Your Own Question

Mat, FLM senior Master Technician
Category: Lincoln
Satisfied Customers: 968
Experience:  11yrs at FLM dealer, Senior master tech, auto trans, driveability, air susp
Type Your Lincoln Question Here...
Mat is online now
A new question is answered every 9 seconds

2005 Lincoln town car: trunk unlock..hear it locking..actuator

Customer Question

My 2005 Lincoln town car has the auto opening and closing of the trunk lid. Now you can hear it unlock electrically but has to be raised manually and, it has to be closed manually but you can hear it locking electrically. I took the motor and actuator off and it works when I hit the remote. It's no big deal to raise it and lower it manually as long as the locking mechanism works but I.m curious as to what is wrong.
Submitted: 3 years ago.
Category: Lincoln
Expert:  Mat replied 3 years ago.
Hi I would like to help you out. The lock and actuator are working but the lift and lower mechanism of the trunk is separate. The little motor and actuator pulls the trunk lid tight the last one inch. It has a separate motor on the drivers side of the trunk rear area that power opens or closes the trunk lid. Failure could be a faulty motor which is most likely or a circuitry issue. Diagnostics would have to be done to verify the exact issue. These power trunks have had very little issues in the town cars. If you need further assistance or help please reply. Thanks and happy new year.
Customer: replied 3 years ago.

Thanks for your info but the problem turned out to be mechanical rather than electrical.

Upon further investigation, I found the linkage from the actuator had pulled out, probably due to something being stowed in that area. I removed the whole assembly from the drivers side of the trunk area, pounded the ball of the linkage into the actuating slide and reassembled everything. And voila, it worked just fine.

Thanks for your help. Hope you have a great year.

Expert:  Mat replied 3 years ago.
Hey thanks for the update and I'm glad you figured it out. Happy new year to you as well.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Previous | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA

Meet The Experts:

  • Chris (aka- Moose)


    Satisfied Customers:

    16 years experience with Lincoln
< Last | Next >
  • Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)


    Satisfied Customers:

    16 years experience with Lincoln
  • Shawn's Avatar



    Satisfied Customers:

    16 years in the Automotive Industry
  • John Mc's Avatar

    John Mc

    Lincoln Technician

    Satisfied Customers:

    19 years Ford Lincoln Mercury experience
  • Tim Mohr's Avatar

    Tim Mohr


    Satisfied Customers:

  • George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    15+Years of service as a Master Technician
  • Ron Z.'s Avatar

    Ron Z.

    - Lincoln Tech -

    Satisfied Customers:

    18+yrs experience. State Inspector and Lincoln Diagnostics
  • Chuck's Avatar


    ASE Certified Technician

    Satisfied Customers:

    Ford senior master,ASE Master L1 Certified