How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask CTLincolnTech Your Own Question

CTLincolnTech
CTLincolnTech, ASE Certified Technician
Category: Lincoln
Satisfied Customers: 4970
Experience:  Ford Lincoln Mercury Certified
Type Your Lincoln Question Here...
CTLincolnTech is online now
A new question is answered every 9 seconds

05 Lincoln Navigator: Fuel Issue..sputtered..it restarted but when I

Resolved Question:

'05 Lincoln Navigator Fuel Issue. My wife was driving our Navigator when it just sputtered and died. When I got to the car it restarted but when I gave it gas, it sputtered and died again and would not restart. I changed the fuel filter and it restarted, ran for about 10 seconds and died again. Since then it will not start, cranks fine but will not start. I checked all of the fuses and switched the relays under the hood around and everything worked after the switching except......no start. I then dropped the gas tank and removed the fuel pump and hooked it up to a battery charger and it pumped fuel very fast into a bucket. I am pretty certain it is electrical but I have no idea where to start. HELP PLEASE. Thanks
Submitted: 3 years ago.
Category: Lincoln
Expert:  CTLincolnTech replied 3 years ago.

Hello and Thank you for choosing Just Answer. My name is XXXXX XXXXX X will be the Lincoln Expert assisting you today.

 

The Navigators have something called a Fuel pump driver module that is known to fail and this can cause the fuel pump not to run. This fuel pump driver module is located above the spare tire on the drivers side of the frame. The connectors can get corrosion in them causing a bad connection and this can allow the fuel pump not to run but most of the time the modules just need to be replaced.

Customer: replied 3 years ago.
Is there anyway to check this prior to just replacing it?
Expert:  CTLincolnTech replied 3 years ago.
Sorry for the delay, You can check for power and ground at the pink/black and brown/orange wires from the fuel pump driver module to the fuel pump.
CTLincolnTech, ASE Certified Technician
Category: Lincoln
Satisfied Customers: 4970
Experience: Ford Lincoln Mercury Certified
CTLincolnTech and 5 other Lincoln Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka- Moose)

    Technician

    Satisfied Customers:

    1322
    16 years experience with Lincoln
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Technician

    Satisfied Customers:

    1322
    16 years experience with Lincoln
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ronnie's Avatar

    Ronnie

    ASE Certified Technician

    Satisfied Customers:

    1274
    35 years as an automotive tech
  • http://ww2.justanswer.com/uploads/s420/2010-06-17_171713_A1.jpg Shawn's Avatar

    Shawn

    Technician

    Satisfied Customers:

    360
    16 years in the Automotive Industry
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Lincoln Technician

    Satisfied Customers:

    207
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    145
    30 YEARS EXPERIENCE, FORIEGN AND DOMESTIC, GAS AND DIESEL
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    140
    15+Years of service as a Master Technician
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    127
    Ford senior master,ASE Master L1 Certified