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J.T.
J.T., Technician
Category: Exercise Equipment
Satisfied Customers: 1004
Experience:  I have over 10 years experience in all fields of fitness equipment repair and service.
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I have an error code of E1 on my horizon treadmill. The belt

Customer Question

i have an error code of E1 on my horizon treadmill. The belt stops after running for a short time
JA: What's the exact make and model of the treadmill?
Customer: CT5.3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has been going on for the last dozen or so times that i have used it. I have lubed the bed and aligned the belt ( not that it was out much )
JA: Anything else you want the equipment expert to know before I connect you?
Customer: No thanks
Submitted: 15 days ago.
Category: Exercise Equipment
Expert:  J.T. replied 15 days ago.
You need a new Motor control board. It's an easy fix.
Expert:  J.T. replied 15 days ago.
Just remove the Motor cover with a screwdriver. Then you will see the board with all the wires. Remove the wires and board and install a new board in the reverse order.
Expert:  J.T. replied 15 days ago.
Fitnessrepairparts. Com or Treadmill doctor. Com for Parts
Expert:  J.T. replied 15 days ago.
Once installed. Power the unit on. Hold down the incline up and speed down buttons at the same time until it goes into service mode
Expert:  J.T. replied 15 days ago.
Scroll up until it says auto calibrate. Or sometimes just the work auto. Hit enter then start. Let the machine run until it stops completely. Then you are ready to use again.
Customer: replied 15 days ago.
I will try that. Great response time and thorough explanation on how to install
Customer: replied 15 days ago.
I may want to call you when I am installing the board
Expert:  J.T. replied 15 days ago.
No problem. I find it helpful to take a cellphone picture of the wires before you unplug them. So you can refer back
Expert:  J.T. replied 15 days ago.
Just keep the Email from this chat. So you can refer back to me