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Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 15770
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Nordic Track Solaris and this morning I can not

Customer Question

I have a Nordic Track Solaris and this morning I can not change the speed or incline
JA: What's the make/model of your device? How old is it?
Customer: I don't know where I can find the model #, it is about 8 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This just happened this morning and I do not have the manual so I have nothing except to shut it down a couple of times
JA: Anything else you want the equipment expert to know before I connect you?
Customer: I do not have anything else.
Submitted: 13 days ago.
Category: Exercise Equipment
Expert:  Pete replied 13 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 13 days ago.

If the machine will run but will not change speed or incline, then possibly a button is stuck on the console, or there is a loose wiring connection, or the console has gone bad.

Turn the machine off and try pressing all of the buttons several times to check if they appear to be pressing and releasing normally.

If you find a sticking button try and release it.

If that doesn't work, then check for any loose wiring. If nothing is found, the next step will be to replace the console.

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Expert:  Pete replied 12 days ago.

Hi,
I notice your rating for my service has not gone through...
Do you need any further assistance?