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Rusty
Rusty, Customer Service
Category: Exercise Equipment
Satisfied Customers: 5842
Experience:  Over 20 years electronics experience. How may I help you today?
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Our proform treadmill stopped working. The treadmill stopped

Customer Question

our proform treadmill stopped working. The treadmill stopped while my wife was walking on it. No it does not want to move at all. When we try hit the start button it sounds like the motor is on but nothing happens.
JA: What's the exact make and model of the treadmill?
Customer: Proform Performance 400c
JA: How long has this been going on? What troubleshooting have you tried?
Customer: the tread was sounding weird then it just stopped. I removed the cover and vacuumed the dust around the board and motor. I have tried to adjust the idle roller screws.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: I don't think so.
Submitted: 6 months ago.
Category: Exercise Equipment
Expert:  Rusty replied 6 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 6 months ago.

Do you still need help with this?