How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rusty Your Own Question

Rusty
Rusty, Customer Service
Category: Exercise Equipment
Satisfied Customers: 5521
Experience:  Over 20 years electronics experience. How may I help you today?
63817454
Type Your Exercise Equipment Question Here...
Rusty is online now
A new question is answered every 9 seconds

We bought Nordictac GX50 Pro several years ago, When we try

Customer Question

We bought Nordictac GX50 Pro several years ago, When we try to ride it, it makes some noice. It also does not measure the heart rate correctly. We think we need some service, How can we get service?
JA: What's the make/model of your device? How old is it?
Customer: It is Nordictrak GX50
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just in the last two weeks
JA: Anything else you want the equipment expert to know before I connect you?
Customer: Nothing more
Submitted: 16 days ago.
Category: Exercise Equipment
Expert:  Rusty replied 15 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 15 days ago.

I know that Sears does home service on exercise equipment, but to get the best possible service, call 1-***-***-****.