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Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 16345
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an a2350 treadmill, model ntl07007.3. It is older,

Customer Question

I have an a2350 treadmill, model ntl07007.3. It is older, but has always worked fine. I got up this am to run, put the key on the
JA: What's the exact make and model of the treadmill?
Customer: I have a Nordic track treadmill A2350, model ntl07007.3, i put the key in to start the run, and the console powered up, but the manual run buttons would not work, nor would the ifit key work?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Today was start. Pulled the plug, reset the breaker on the machine
JA: Anything else you want the equipment expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Exercise Equipment
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

If the iFit card is not detected or faulty then the treadmill will not work.

Try removing the iFit card put it back in again, and ensure it is securely connected.

Check that it has access to the internet.

If it still won't work then you will need to get in touch with iFit support at https://ifit.zendesk.com/hc/en-us

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