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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 16512
Experience:  Over 16 years of experience installing and repairing electronics.
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Trouble starting.error msg is "en9l". any advice? bowflex

Customer Question

hello. trouble starting.error msg is "en9l". any advice?
JA: What's the make/model of your device? How old is it?
Customer: bowflex tc5000
JA: How long has this been going on? What troubleshooting have you tried?
Customer: quite awhile. although my grands use it when visiting.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: maybe that i got it to run once today, but could not repeat after turning it off.
Submitted: 3 months ago.
Category: Exercise Equipment
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

"en9l" is not a recognized error on the TC5000, so it is caused by either a faulty console keypad or a communication error in the console.

First, check that all cables are securely attached to the console and nothing has worked its way loose.

If all of the wiring seems fine, then you will require another console.