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Ask treadmilltech Your Own Question
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4753
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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It turns on & lights up but that is it - no buttons work to

Customer Question

It turns on & lights up but that is it - no buttons work to get it going. What do I do next?
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Golds Gym Trainer 480 & NO
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About a month. Nothing organized - just random attempts
JA: Anything else you want the equipment expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Exercise Equipment
Expert:  Russell H. replied 5 months ago.

Hello! Thank you for contacting; I am Russell H., an Expert here at, and I will do what I can to answer your question as well as it can be answered.

Does any error code or indicator light appear on the console of the machine, once it is turned On?

Customer: replied 5 months ago.
OK SO what's next?
Expert:  Russell H. replied 5 months ago.

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

Customer: replied 5 months ago.
Can you get me an exercise treadmill tech specialist now that can call me?
Expert:  Russell H. replied 5 months ago.

Since I cannot help you with a phone call, I have Opted Out, opening the case to all other Experts in this category.

Thank you for your patience meanwhile.

Customer: replied 5 months ago.
NO I want to cancel everything at this time