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treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4753
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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I lost the magnet key to make it go, Weslo c15 ..about 5yrrs

Customer Question

I lost the magnet key to make it go
JA: What's the make/model of your device? How old is it?
Customer: Weslo c15 ..about 5yrrs I think. Was my flatmates. Has a key symbol under the pause/stop
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Haven't tried anything yet.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Exercise Equipment
Expert:  Louie replied 1 month ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number; something like a Cadence C15.

Still, would a LINK to where a replacement can be ordered online serve your need please