How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask treadmilltech Your Own Question

treadmilltech
treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4753
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
32169475
Type Your Exercise Equipment Question Here...
treadmilltech is online now
A new question is answered every 9 seconds

I have a Max Trainer M5 and I find it very difficult to use.

Customer Question

I have a Max Trainer M5 and I find it very difficult to use. Is there anyway to adjust the tension. I really think I would love this machine if it wasn't so hard.please help!!!
Submitted: 1 month ago.
Category: Exercise Equipment
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Is the machine new, or Used/Old, etc. ?

What tension do you need to adjust specifically, please?

Customer: replied 1 month ago.
That is what I'm asking is there a way to adjust it!
i BOUGHT IT NEW AND HAVE GOTTEN VERY LITTLE USE OUT OF IT. IT JUST SEEMS TO DIFFICULT AND NOT A MACHINE I CAN ENJOY EXERCISING ON. I CAN USE MY TREADMILL FOR LONG PERIODS OF TIME. THIS MACHINE IS NOT VERY ENJOYABLE! PLEASE HELP I WOULD REALLY LIKE TO USE IT!!!
Expert:  Russell H. replied 1 month ago.

I am sorry that I am making no progress in this case.

I have Opted Out, in favor of another Expert whose approach might suit this case better.

Thank you for your patience meanwhile.

Expert:  J.T. replied 1 month ago.

Hi, do you have the setting on level 1 for difficulty?

If so, change it to its highest setting, Does it get harder? Or stay the same?