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Is the machine new, or Used/Old, etc. ?
What tension do you need to adjust specifically, please?
I am sorry that I am making no progress in this case.
I have Opted Out, in favor of another Expert whose approach might suit this case better.
Thank you for your patience meanwhile.
Hi, do you have the setting on level 1 for difficulty?
If so, change it to its highest setting, Does it get harder? Or stay the same?