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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 16890
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a Cardio tech X9, purchased second hand that is now

Customer Question

Hi Pearl. I have a Cardio tech X9, purchased second hand that is now giving me Error 1 messages. I have adjusted the sensor a couple of times but it is still happening. Treadmill also needs a new mat. I would like a ball park figure for both repairs please.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: A Cardio tech X9 the older grey model
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It's been happening for about the last three or so months. I have phoned the Cardio tech guys who advised adjusting the sensor closer to the magnet, taking out the wire and reinserting it. I did this and it was fine for a day or so but then happened again.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: Can't thing of anything more that might be relevant except that the machine gets used most days for about an hour at a time.
Submitted: 7 months ago.
Category: Exercise Equipment
Expert:  Pete replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 7 months ago.

Repairing the speed sensor and replacing the mat will cost around $100 + $100 for labor.

If you let me know your zip code I can provide contact details for a repairer in your area.

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You can always reply back at any time if you need any further assistance at all.