Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Geroge, does the resistance increase if you select a higher level, or is it stuck on a high level?
You will need to remove the cover and check the resistance cable to ensure that it is moving the magnet correctly if the resistance appears to be stuck.
Let me know your zip code if you need contact details for a repairer in your area.
Kindly rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)You can always reply back at any time if you need further assistance.Pete.
Hi, just checking in on your question, do you need any further assistance?