How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 15775
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Exercise Equipment Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a micro touch massage chair that I need repaired.

Customer Question

I have a micro touch massage chair that I need repaired.
JA: What's the make/model of your device? How old is it?
Customer: Deluxe Massage Chair Model HY-9681S bought in 2002
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has not worked in 2 years, my husband passed away 3 weeks ago and I want to get the chair fixed or it is going to the junk pile. It was left partially reclined so it is very uncomfortable to try to sit in it.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: It was emitting a smell like hot wires just before it quit working.
Submitted: 2 months ago.
Category: Exercise Equipment
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

There may be a short or one of the motors may have burned out.

What is your zip code, and I can recommend a repairer in your area?

Customer: replied 2 months ago.
Zip is 35744
Expert:  Pete replied 2 months ago.

In the Dutton area, you can contact:

Brown's Electric

Tel:(###) ###-####

Email:***@******.***

Customer: replied 2 months ago.
The person you gave me only does house electrical work.
This was a total waste of money.
Expert:  Pete replied 2 months ago.

Brown's Electric specializes in small jobs - did they decline to look at your chair?

If so I can advise on another.

Customer: replied 2 months ago.
They don't do appliances. Only houses.
Expert:  Pete replied 2 months ago.

Ok, so please try:

Huntsville Fitness Equipment,

Rosies Shopping Plaza, 7540 Memorial Pkwy SW, Huntsville, AL 35802

Tel:(###) ###-####/p>

Customer: replied 2 months ago.
I am at least 55miles from there. I need someone close that is not going to charge me an arm and both legs just to come look at the chair. I am just going to get rid of it.
Expert:  Pete replied 2 months ago.

Ok, unfortunately there is no-one closer to you.

Let me know if you need anything else.

Pete.