Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.
Does the rest of the console work properly?
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The problem with a treadmill that won't start, even though console lights come on when it is powered On, may be owing to a lack of a properly registered or a lack of a properly inserted Safety Key.
The Safety Key in some models in magnetic, in a little disc, and in other models it is a sort of card, that you insert into a slot.
When the Safety Key is inserted, the machine will run.
Have you inserted your Safety Key in the right place? and is it the magnetic type? or the card-in-slot type?
Is the safety key the magnetic type? or the card-in-slot type?
That sounds, unfortunately, more like a defective console, than like defective safety key.
Is there any chance that the slot was damaged, that the safety key fits into ? or that the key (with holes) was damaged or broken somehow ?
I understand the necessities of the situation, I think.
There are ways to test the problem, for sure. Let me look up a manual with procedures for this model.