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Pete
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 15764
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an epic A32E elliptical. It makes a tapping sound

Customer Question

I have an epic A32E elliptical. It makes a tapping sound when I turn the power on. Is this something I can service myself?
Submitted: 3 months ago.
Category: Exercise Equipment
Expert:  Pete replied 3 months ago.

Hi Bob,

Yes, if you have some mechanical skills you can service the machine yourself.

You will need to locate the cause of the tapping sound first.

You can then get replacement parts from http://www.sportsmith.net

Let me know if you need anything else?

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You can always reply back at any time if you need further assistance.
Pete.
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Customer: replied 3 months ago.
I had already found the link to the parts on line. What I would need is some direction on how to assess what the tapping is and how to disassemble and reassemble the unit without damaging it.
Is this something you have experience in? If so, what steps would you take?
Thanks,
Bob
Expert:  Pete replied 3 months ago.

Hi Bob,

Usually a tapping sound on these machines will be caused by a mechanical part which has loosened or become mis-shapen over time and is clashing; however since you are haring the sound as soon as you turn the machine on, this suggests it may be electro-mechanical.

First remove the cover, then listen carefully to different areas to try and narrow down where the sound is coming from.

If possible, attach a video here so I may see and hear.

Pete.